Commercial Cleaning Operations Manager
3 weeks ago
ServiceMaster Maintenance Systems by Nielsen is seeking a skilled Commercial Cleaning Supervisor to oversee our team of cleaning professionals. As a key member of our operations team, you will be responsible for training, motivating, and managing the performance of our staff. This role plays a critical part in ensuring all staff members stay on task and meet ServiceMaster standards.
In this role, you will have the opportunity to develop your leadership skills, work with a dynamic team, and contribute to providing exceptional service to our customers. If you have a good understanding of cleaning principles and team management abilities, we encourage you to apply.
About the Job
The Commercial Cleaning Supervisor will be responsible for:
- Training cleaners on ServiceMaster standards, products, processes, and procedures.
- Overseeing staff performance and ensuring all assignments are completed in accordance with set task schedules.
- Training cleaners on task schedules specific to individual accounts.
- Performing inspections and giving constructive performance feedback to staff members.
- Making necessary adjustments in case of call off or no shows.
- Responding to customer complaints and requests in a timely and caring manner.
- Ensuring compliance with safety and OSHA regulations.
- Using proper PPE where required.
- Opening and locking facilities, enabling and disabling security systems as needed.
Requirements
To be successful in this role, you should have:
- A good understanding of cleaning principles and team management abilities.
- 1-2 years' experience as a custodian, janitor, or housekeeper (a plus but not required).
- Will provide on-the-job training to those with a strong work ethic and willingness to learn.
- Experience working for a professional janitorial company, office complex, hotel, hospital, or school (a plus).
- The ability to be flexible, work at a fast-paced environment, and multitask.
- Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort, including being in uniform, dependable, and on time.
- Has respect and understanding for co-workers and customers.
- Must be able to communicate in English and Spanish.
Benefits
As a Commercial Cleaning Supervisor at ServiceMaster Maintenance Systems by Nielsen, you can expect to enjoy:
- Paid training.
- Competitive pay ($45,000 - $60,000 per year based on location and experience).
- Flexible schedules.
- Career path opportunities.
- Positive atmosphere.
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