Production Operations Associate
3 weeks ago
Company Overview
">At Georgia IT Inc, we pride ourselves on our commitment to excellence and innovation. Our team of experts works tirelessly to deliver cutting-edge solutions that meet the evolving needs of our clients.
">Estimated Salary:$80,000 - $100,000 per year based on location and experience.
">Job Description
">The ideal candidate for this role will possess excellent technical skills, strong analytical abilities, and excellent communication skills.
">Key Responsibilities
">- ">
- Provide requirements for project work associated with product rollout and other similar initiatives.">
- Assist with the documentation of test cases, setup of forms and variables in the administrative system, and execution of tests during UAT.">
- Collaborate with the Contract Specialist team to ensure accurate benefit setup.">
- Manage multiple production issues, customer requests, and inquiries from other sources.">
- Develop and maintain expertise in group insurance regulations related to fulfillment.">
- Analyze and resolve complex policy errors.">
- Create sample policies for the field and audit benefit setup.">
- Prepare cover letters for special mailings using Microsoft Word.">
- Handle duplicate policy requests and troubleshoot policy errors.">
- Maintain ownership of issues until resolution.">
- Perform other projects and duties as assigned.">
Requirements
">- ">
- Excellent technical skills, including working knowledge of JavaScript.">
- Strong analytical and problem-solving abilities.">
- Excellent written and verbal communication skills.">
- Ability to work independently and as part of a team.">
- Proven ability to learn processes, infrastructure, systems, and applications.">
- Ability to operate in a dynamic environment and retain focus on goal achievement.">
Benefits
">This role offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
">Others
">We are an equal opportunities employer and welcome applications from diverse candidates.
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