Community Engagement Specialist

This position plays a crucial role in supporting the development and maintenance of relationships with community members and partners through the creation of strategies, planning, facilitation, and expansion of services for the Great Plains Tribal Leaders Health Board.

The Community Engagement Coordinator will support inclusive community engagement through effective communication, engagement, coordination, and participation in local community events.

Key Responsibilities:

• Attend meetings of various community groups and individuals affected by the GPTLHB programs and build positive community partnerships.
• Assist in designing programs and developing techniques to foster public participation in the planning process.
• Respond to and make referrals regarding information requests from the public pertaining to GPTLHB programs.
• Develop a community-relations-educational program for customer owners and the community at large, highlighting the benefits of the GPTLHB programs.
• Assist with development and management of marketing materials, website updates, and social media presence on behalf of the GPTLHB; write, review, and edit drafted works for publication and distribution to internal and external customers; and ensure consistent corporate branding, messaging development, and distribution.
• Develop branded materials as needed, including PowerPoint templates, RFQs, and other supporting materials.
• Actively market and promote GPTLHB news, including formal press release distribution, article development, social media, etc.
• Provide complete, understandable, and accurate information about the GPTLHB and its divisions to the general public, project members, Tribal organizations, and governmental agencies.
• Assist with the development, distribution, and content of the GPTLHB newsletter.
• Assist in planning, coordinating, and executing GPTLHB events and assist other GPTLHB departments with organizational events; serve as a lead Event Planner for large events, communicate with vendors, negotiate contracts, create event agendas, coordinate presenters' schedules, and assign work duties to other members of the team; and ensure events are in line with allocated funding.
• Serve as the point-of-contact and coordinate official visits and tours of GPTLHB operations, including guest support, and coordination of presentations, tours, media, photography, etc.
• Work with all GPTLHB departments and foster relationships with leadership, staff, and external customers.
• Protect patient privacy and confidentiality according to HIPAA guidelines.

Professional Behavior:

• Effectively plan and organize workload and schedule time to meet the demands of the position.
• Work in a cooperative and professional manner with GPTLHB staff.
• Treat Great Plains tribes and collaborators with dignity and respect.
• Utilize effective verbal and written communication skills.
• Abide by the GPTLHB policies, procedures, and structure.
• Attend GPTLHB meetings, events, and other functions as required.
• Advance personal educational development by attending training sessions and seminars as appropriate.

Requirements:

Exemplify excellent customer service with tribal stakeholders, health board colleagues, program partners, service recipients, visitors, and guests.

Foster a work environment of wellness, courtesy, friendliness, helpfulness, and respect.

Relate well and work collaboratively with coworkers and all levels of staff in a professional manner.

Familiarity and/or experience working with American Indian populations and respect for and knowledge of traditional, cultural, and spiritual practices of diverse American Indian communities, as well as an ability to work with other culturally and ethnically diverse populations.

Consistently demonstrate respect for and acceptance of differing capabilities, cultures, gender, age, sexual orientation, and/or personalities.

Maintain and ensure organizational privacy and confidentiality.

Must be able to handle crisis and tolerate stress professionally.

Must be self-directed and take proactive initiative to assist others.

Possess the ability to resolve issues with other departments and coworkers without direct supervision.

Knowledge of public relations and mass communication techniques.

Knowledge of employee and patient privacy regulations.

Knowledge of business English, spelling, grammar, and punctuation.

Knowledge of Tribal Health System and/or health care systems.

Strong organizational skills and attention to detail necessary to prioritize multiple initiatives and projects.

Skill in developing public relations and internal corporate communications materials.

Skill in the use of job-related software and social media platforms, including but not limited to: Word, PowerPoint, Publisher, LinkedIn, Facebook, Adobe In Design Platform or Adobe CC, etc.

Skill in oral and written communication and public speaking.

Able to think creatively and independently.

Able to create and assemble attractive marketing materials.

Able to work well in a team environment.

Able to exercise flexibility to alter plans/routines when situations require and continue to perform without projecting stress/frustration that would adversely affect the work environment.

Ability to effectively present information in one-on-one and small group situations to community members, consumers, and other employees of the organization.

Valid driver's license must be kept current, and certificates, credentials, or licenses must be kept current and consistent with regulations required by applicable federal, state, and/or grant regulations.

Ability to promote an alcohol-, tobacco-, and drug-free lifestyle.

Embrace modes of appearance and attire that reflect a professional presence.

Adhere to GPTCHB policies and procedures.

Education/Experience/Certificates/Credentials:

Minimum education required is an Associate's degree or equivalent, a Bachelor's degree preferred; other education and experience considered.

A minimum of three (3) years' related experience. Experience working with a tribal healthcare system is preferred.

Excellent verbal and written communication skills with the ability to be detail-oriented.

Proficiency with computer programs (Word, Excel, PowerPoint) and other Internet technologies.

Experience that indicates the ability to interact effectively with leaders among American Indian communities, government agencies, scientific and academic communities, medical and health-related organizations, nongovernmental groups, and the public at large is required.

Work Environment/Physical Demands:

The characteristic demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. The employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The GPTCHB is a tribal organization which follows tribal preference laws. It is our policy to give preference to qualified Indian/Tribal candidates over qualified non-native candidates in hiring decisions, if all other qualifications are equal.

Employment is contingent upon the outcome of all required criminal background checks and pre-employment drug screening.