Customer Service Liaison

2 weeks ago


Wellington, Florida, United States Emanate Connections Full time

About Emanate Connections

Emanate Connections is a non-profit organization dedicated to making a positive impact on our local community. We are committed to creating a world where children can grow into happy and healthy adults with the confidence and skills to succeed.

Job Summary

We are seeking a highly motivated and compassionate Customer Relations Representative to join our team. As a key member of our fundraising team, you will play a crucial role in bringing on new donors and increasing awareness for our charity partner.

Responsibilities

  • Develop and maintain strong relationships with donors and community business owners
  • Conduct presentations and events to increase awareness and potential donations
  • Reach sponsorship targets and donor retention goals
  • Communicate with the team about increasing donor revenue
  • Represent Emanate Connections at fundraising events and promotional outreach campaigns

Qualifications

  • Bachelor's degree in a related field or equivalent professional training
  • 1 year minimum in a client-facing role
  • Bilingual is a plus and is preferred
  • Exemplary attitude and work ethic
  • Positive and professional demeanor
  • Excellent verbal and written communication skills
  • Capacity to build rapport with donors
  • Ability to prioritize and multitask


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