Room Cleaning Specialist

4 weeks ago


Salt Lake, Utah, United States Kimpton Hotels & Restaurants Full time
Position Overview
This role requires adaptability to work various shifts, including mornings, evenings, weekends, and holidays.
Our Mission
We believe that genuine, heartfelt connections enhance the lives of everyone involved, especially our team members. Our founder, Bill Kimpton, challenged the conventional, impersonal hospitality norms to create a boutique hotel experience that fosters authentic connections.
Your contributions here are significant. You play a vital role in enhancing the lives of colleagues, guests, and the broader community, and together, we achieve this goal. Every day presents an opportunity for you to make a positive impact in your unique way, and you can expect the same in return. It all begins with you.
Our Unique Culture
Since our inception in 1981, our San Francisco-inspired entrepreneurial spirit has shaped a vibrant culture that continues to thrive.
Your individuality—the lively, authentic you, with your diverse experiences and talents—is not only welcomed but celebrated here. We understand that when individuals can express their true selves at work, they excel.
This is what we seek and honor: individuals of all backgrounds who possess creativity and self-motivation. We value those who take initiative and have a genuine passion for enhancing the experiences of others.
This culminates in a work environment that is quirky, engaging, empowering, and truly exceptional. Guests sense this atmosphere; you will too.
Key Responsibilities
As a Room Attendant at Kimpton, your primary responsibility will be to maintain the cleanliness of guest rooms and shared spaces while delivering exceptional service to our guests.
You will act as a representative of the hotel, crafting memorable experiences and building relationships with guests that encourage their return.
  • Perform daily cleaning tasks, including dusting, polishing, and servicing guest rooms in accordance with hotel standards.
  • Change bed linens and restock guest room supplies, ensuring wastebaskets are emptied and furnishings are arranged appropriately.
  • Provide linens and amenities to guests as outlined in the guest room specifications.
  • Ensure rooms are left in a consistent arrangement as directed by the Executive Housekeeper, securing doors and locking rooms.
  • Report any damages, hazards, or unusual occurrences in assigned areas.
  • Return any found items to the Housekeeping department, documenting details such as the date, location, and description of the item.
  • Maintain cleanliness in corridors and service areas, responding to any requests from the Housekeeping management team.
  • Safeguard pass key security, ensuring it is returned at the end of each shift as per hotel protocols.
  • Restock cleaning carts and organize the linen closet for the following day.
  • Communicate any notable circumstances, such as unaccompanied luggage in stay-over rooms or guests smoking in rooms, to the on-duty supervisor or manager.
  • Perform additional duties as assigned.
Qualifications
A High School Diploma or General Education Degree (GED) is preferred.
At least one year of experience in customer service or a related field is desired.
Strong problem-solving skills and intuition are essential.
You should genuinely prioritize the safety and security of our guests.
We are dedicated to fostering a culture that reflects the diversity of our guests. We encourage all employees to embrace and celebrate differences in personalities, lifestyles, work styles, education, and experiences.
We welcome individuals of all races, ethnicities, ages, religions, physical abilities, sexual orientations, gender identities, and genders.
Be Yourself. Lead Yourself. Make a Difference.

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