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Automotive Senior Technician
2 months ago
Bridgestone Retail Operations (BSRO) is a leading provider of tire and auto service solutions in North America, employing over 22,000 teammates across the continent. With a network of more than 2,200 company-owned stores, including Wheel Works locations, BSRO offers a wide range of services to meet the evolving needs of customers. Our mission is to Serve Society with Superior Quality, and we strive to achieve this by providing exceptional customer service, investing in our teammates, and fostering a culture of innovation and excellence.
Position SummaryThe Senior Technician role at Wheel Works requires a highly skilled and experienced professional to diagnose and repair complex drivability and electrical systems. As a leader and mentor, you will drive a team towards increased customer satisfaction and care, leveraging your technical expertise and leadership skills to achieve exceptional results. Our technicians enjoy a performance-based compensation model, which rewards their expertise and dedication with a predetermined amount for each eligible task.
Responsibilities- Diagnose and repair to specifications, ensuring high-quality workmanship and customer satisfaction.
- Expertly diagnose and repair brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
- Effectively communicate technical diagnoses and needed repairs to non-mechanical individuals, providing clear and concise explanations.
- Stay current with rapidly changing automotive technology through continuous paid formal training, ensuring you remain at the forefront of industry developments.
- Assist fellow technicians/mechanics in performing technical activities, promoting a culture of collaboration and teamwork.
- Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.
- Must have a minimum 3 years of automotive repair experience, completion of a Vocational-Technical School program in a related field, or demonstrated skills via third-party certificates/assessment.
- A.S.E. certification in at least 3 (three) of A1-A8 is required, with new hires having up to 2 years of employment to comply.
- Maintains Federal, State, and Local certification/license where applicable.
- Ability to communicate technical information to non-technical people, ensuring seamless communication and collaboration.
- Reading, writing, and math skills are essential for success in this role.
We offer a comprehensive benefits package to our full-time teammates, including:
- Paid vacation and holidays
- On-the-job training and company-funded ASE certifications
- Tuition reimbursement program
- 401(k) match
- Vision and Dental Coverage
- On-demand pay (daily pay) program available
- Professional Development: We invest in our teammates' growth and development, providing resources to help them level up in their careers.
- Community & Involvement: We pride ourselves on working with our local communities and giving back where we can.
- Integrity & Teamwork: We value a family-like mentality and drive to do things right, always.
Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer, considering all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
Employment EligibilityIf hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.