Onboarding Specialist

Clatsop Community College is seeking a highly skilled Onboarding Specialist to join our team. As a key member of our admissions department, you will play a crucial role in attracting and facilitating the enrollment process for prospective students.

• Recruitment and Outreach:
  • Build and maintain relationships with prospective students, families, high school educators, community organizations, and industry leaders to promote the college's academic programs and services.
  • Monitor admissions applications for various Clatsop programs, including degrees and certificates, utilizing the student information management system.
  • Organize and participate in college outreach events targeting district high schools, community organizations, and businesses.
  • Contribute to the development of student recruitment and retention plans, strategies, and written materials to improve the student experience.
• Onboarding and Student Support:
  • Provide presentations and information sessions about the college's academic programs and services to assist students in planning for academic and career success.
  • Develop and continuously improve the prospect-to-applicant communication plan to enhance the onboarding experience.
  • Offer comprehensive customer service to students navigating admissions, registration, financial aid, scholarships, and the Student Transition and Engagement Program (STEP).
  • Collaborate with department leadership and staff to establish and maintain an equitable enrollment process and create a sense of belonging for all students.
• Data Analysis and Reporting:
  • Analyze and interpret data to generate actionable insights, metrics, and reports supporting data-driven decision-making processes related to enrollment services.
  • Assist the Director of Admissions in implementing the new Ellucian CRM system RECRUIT and learning Ellucian-Colleague student information system.
  • Maintain a database of prospective students, tracking information on students served, college or career paths chosen, and other relevant data points.
  • Prepare reports as required to support enrollment management strategies and initiatives.

• Bachelor's degree in education, communication, business, social services, or related field.
• Two years of professional experience in student recruitment and retention, admissions, or enrollment services.
• Experience with student information management systems or similar databases.

Clatsop Community College is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for higher education, we encourage you to apply for this exciting opportunity.