Client Admin Contract Lead, Vice President

7 days ago

Quincy, United States State Street Corporation Full time
Job Description
Who we are looking for
As a member of the Global Client Administration Team, the VP of Contract Mgmt will oversee supporting the Client Coverage Teams on Fee Schedule/Contract Governance and Standardization, ensuring contract policy compliance and contract inventory completeness, and facilitating the billing intake process for their assigned segments/regions. Success is measured in the following ways: re-engineering processes for more efficient and timely execution from fee negotiation through to billing, reducing risk for the company, and building capacity for the client facing teams. Key partners to this role include Relationship Managers, Product, Global Billing Operations, Legal, Client Service, Sales, and Business Risk Management.
Why this role is important to us
In supporting the IS business, this role will have a particular focus area on our alternative client base with the expectation that they learn and support other segments as possible. Alternatives continues to be our most complex and highest volume of deals, which means accountability and product knowledge are key to the success of this individual.
What you will be responsible for
As Client Administration Contract Lead you will:
  • Navigate new deals from Fee Schedule review through to generation of the first client invoice
  • Establish and maintain controls to mitigate and/or monitor risks associated with completeness and accuracy of the process
  • Act as a mentor/role model for the team and provide guidance, training, and performance feedback to team members
  • Monitor team capacity and ensure knowledge transfer and skill development in partnership with COE lead
  • Establish strong relationships within the Client Coverage Team and become deeply embedded within their process
  • Partner with key internal stakeholders to ensure continuous improvement of process redesign
  • Ensure new and amended contracts are loaded within 30 days of contract execution
  • Coordinate billing intake within 30 days of contract execution
  • Drive consistency and standardization
What we value
These skills will help you succeed in this role:
  • Demonstrate ability to deliver outcomes in a fast paced, challenging environment
  • Strong track record of connecting the dots to inform a larger strategy while maintain an execution oriented mindset
  • Outstanding critical thinking and analytical skills with ability to operate strategically and build effective partnerships across multiple stakeholder groups
  • Strong product knowledge in the financial industry required
  • Aptitude in decision-making and problem-solving
  • Strong communication skills and adaptability to cultural communication styles
Education & Preferred Qualifications
  • BS/BA in accounting, finance or economics related area
  • 10+ Years in working in Financial Services
  • Prior Client Contracting or Billing Experience
  • Previous people management experience preferred

Are you the right candidate? Yes
We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careers
#LI_Hybrid

Salary Range:
$115,000 - $190,000 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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