The Store Manager is responsible for all business operations of an assigned store location. By applying individual judgement and autonomy, this position will provide excellent customer service, maximize the sales/gross profit, and ensure the store location is organized, secure, and well maintained. The Store Manager is also responsible for the daily direction and on-the-job training of Store Manager Trainees and Assistant Store Managers, if applicable. 
Sales Management
Provide the appropriate products and fabricate hose assemblies
Resolve customer service problems and complaints
Develop outside quotes and sales orders for Outside Sales team
Manage cash and payment systems
Marketing Management
Devise strategies with product layout so it maximizes sales, improves customer traffic flow, creates a better appearance and customer satisfaction
Formulate strategies for building sales
Customer Account Management
Collaborate closely with Outside Sales team to provide relevant customer information and sales leads
Ensure that intellectual property is confidential, maintained, and secure
Inventory Management
Evaluate and manage store inventory by reviewing historical sales data
Use discretion to maintain and augment the appropriate stock levels of the store
Use judgment to stock, carry, increase, decrease and expand product offerings as needed for store’s unique territory
Use daily store reporting to manage open sales and counter orders, POs, and held invoices
Handle receiving, shipping, and stocking of inventory
Operations and Facility Management
Perform all routine tasks to open and close the store location
Complete annual store audits in partnership with RSM
Control, maintain and provide security to all facility assets
Ensure that the facility is kept organized, clean, and well maintained
Identify facility issues and handle with appropriate solution or notify RSM, as required
Personnel Management
Train, supervise, and delegate tasks to Store Manager Trainees and Assistant Store Managers, if applicable
Recommend specific appropriate training needed for Store Manager Trainees
Provide performance feedback to Regional Support Managers of Store Manager Trainees and Assistant Store Managers
Minimum of 2 years of excellent customer service and management experience
Complete and maintain Parker Store Professional certification
Have a mechanical aptitude to diagnose and understand complex issues
Ability to read & interpret documents such as product manuals, purchase orders & procedure manual
High School graduate or equivalent education required
Routinely uses standard office equipment (i.e.: computers, phones, fax machines) as well as hand and power tools (i.e.: hose saws, pliers, box cutters, tape measure, and crimping machine)
Exposed to several elements but with none present to the extent of being disagreeable (i.e.: noise from equipment and occasional odor that comes from cutting rubber hose)
This position cannot be performed remotely.
Colliflower, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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