Site Reliability Engineer

6 days ago

AUSTIN, United States Charles Schwab Full time
Position Type: RegularYour opportunity

At Schwab, you are empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

Schwab is transforming people lives by changing the way the world invests, and this is a unique opportunity to help shape the technical direction of our modernization and Cloud initiatives. We are recruiting to hire an experienced technologist as a Site Reliability Engineer (SRE) for our Portfolio Performance Engineering Operations and support team.

We are seeking a results-oriented technologist with a passion and proven track record for platform support, automation, and delivery at scale. This role is for an individual contributor focused on inspiring and collaborating with a team of highly motivated and talented SMEs in meeting our business-driven technology objectives.

Our ideal candidate is a confident self-starter, loves identifying and solving problems, communicates well, and is passionate about cloud services, web services, and remote administration.

We are improving availability and performance of our client’s experience with a variety of solutions using.NET (Core, C#, PowerShell), Splunk, Microservice Architecture, Google Cloud and Pivotal Cloud Foundry and Aerospike – it is an exciting time to join our team and be part of this new system development opportunity.

Above and beyond opportunities include someone who exemplifies strong customer orientation with an affinity to proactively own, communicate, and follow-through projects and issues. Has a gritty resolve to dig deeper into technical issues in a complex trading eco-system and is a self-starter with the ability and confidence to independently resolve issues and bring results back to the team using outstanding verbal and written communication skills.

This role will:

  • Support production environment and keep our shared environments available for customers.
  • Triage alerts & diagnosing/resolving critical issues, handling implementation of changes
  • Real-Time troubleshooting of critical application workflows and incorporating feedback to product development
  • Hands-on enterprise systems administration, monitoring, and deployment activities
  • Finding opportunities to build innovative tools and solving operations problems by building automation on a large enterprise and critical applications
  • Building scripts to automate operational tasks & incorporating the solutions into infrastructure
  • Collaborate with Dev teams to review current practices and make recommendations on adopting Continuous Delivery best practices while working collaboratively with internal and external stakeholders including onshore and offshore teams
  • Design and implement Continuous Delivery pipelines that adhere to best practices and compliant with company standards
  • Design, and orchestrate the migrations of Deployment tools and pipelines as required by the organization
  • Troubleshoot and provide CD pipeline support to development teams
  • Collaborate with vendors and other support teams to troubleshoot and resolve issues with CD tools
  • Coordinate and collaborate with release management relating to infrastructure other critical changes.
  • Develop and support automation and processes to enable teams to deploy, manage, configure, test, and monitor their applications
  • Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc.
  • Collaborate with Engineering, Scrum and Ops resources to provide technical expertise and support on key initiatives for system availability and reliability.
  • Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal technology communities, and mentor other members of the team
  • Review programming and environment changes and raise awareness for potential impacts Skills
  • Coordinate capacity planning
  • Familiarity with large scale distributed systems and high-availability architectures
  • Knowledge of one or more of Message Brokers such as Kafka, RabbitMQ
  • Experience in deployment methodologies and tools such as: Jenkins, Harness..
  • Flexibility to operate in an environment with changing demands and priorities
  • Ability to effectively engage subject matter experts and understand technical topics
  • Experience in Certificate management
  • Solid understanding of application architecture: application layer, database layer, network layer
  • Participate in on-call and after hours support as needed.

 

What you have

Required Skills:

  • 7 - 10 years of experience with enterprise level administration and support
  • 7 - 10 years of experience in troubleshooting and providing support to .NET/.NET Core Production applications
  • 5+ years’ experience in PowerShell scripting language and Windows & Web application administration
  • 5+ years’ experience in Cloud application configuration, deployment, support and migration – GCP/PCF is a plus
  • 5+ years’ experience with logging/application monitoring tools (AppDynamics, Splunk, etc.)
  • 3+ years’ experience and knowledge of NoSQL database systems – Aerospike is a plus

Preferred Skills:

  • Financial services industry experience
  • Agile methodologies

What’s in it for you

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

  • 401(k) with company match and Employee stock purchase plan
  • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
  • Paid parental leave and family building benefits
  • Tuition reimbursement
  • Health, dental, and vision insurance

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