Principal Scientific Account Lead, Value and Evidence Scientific Engagement-(AZ/CO/NM/UT)
5 days ago
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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
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The Principal Scientific Account Lead (SAL), V&ESE - Field, is responsible for providing fair-balanced, objective, scientific/clinical information to external and internal customers across all the key products within the Johnson & Johnson Innovative Medicine (J&J IM) Pharmaceutical portfolio. External customers can include, but are not limited to, Managed Care Organizations (MCOs), large physician groups, Group Purchasing Organizations (GPOs), Pharmacy Benefit Management (PBM) companies, Governmental Agencies (CMS and VA/DoD System), Medicare, Medicaid, Long Term Care (LTC) facilities, Integrated Delivery Networks (IDNs), and Accountable Care Organizations (ACOs) in the assigned region/geography.
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The Principal SAL is also responsible for supporting and partnering with key internal business partners, primarily the Strategic Customer Group (SCG) and US Medical Affairs (MAF). This individual will contribute to business planning and internal business partner teams by providing strategic clinical input, pharmacoeconomic/health outcomes input and customer insight. The Principal SAL maintains a high level of key account management and builds external relationships with recognized experts in key customer channels. The Principal SAL will also work closely with Outcomes Research and Population Health colleagues, as well as their management, to facilitate training, professional development, and take responsibility for leading national level projects where he/she will function as the V&ESE- Field point person. The Principal SAL will also develop and maintain strategic territory plans, as approved by their management, as well as coordinate strategies with the national accounts team(s) as needed.
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The Principal SAL attends and actively participates in select medical/outcomes research meetings, external conferences, advisory boards and internal meetings. The goal of attendance is two-fold: 1) to deepen market access acumen, key channel stakeholder relationships and execute against scientific exchange goals and 2) to shape clinical programs in conjunction with the Outcomes Research Directors and Population Health Teams that impact current and future research strategy and designs, as well as current and future value propositions of both commercial and pipeline North America Pharmaceutical products.
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The Principal SAL serves as a mentor, role model and resource to colleagues and contributes to the department's success. This individual has a proven leadership track record with exceptional communication, collaboration and prioritization skills. The Principal SAL is responsible for conducting all activities in accordance with current regulatory and health care compliance guidelines.
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External Customer Support, in conjunction through compliant joint interactions with the Strategic Customer Group (specifically Regional Government Accounts (RGA) and Institutional Business Group (IBG) teams) to:
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- Partner effectively and communicate scientific, therapeutic and outcomes-related knowledge to a diverse customer base, including MCOs, Medicare, Medicaid, Patient Advocacy, PBMs, GPOs, IDNs/Hospital Systems and LTC facilities
- Integrate in-depth scientific, clinical, economic, healthcare market, and environmental considerations into a compliant strategic account plan, with a clinical response to the customer that delivers a solution to scientific inquiries
- Develop and posit creative solutions by applying clinical/scientific/economic/healthcare expertise, as well as organizational knowledge, to facilitate successful collaborations and partnerships
- Facilitates understanding of key company resources to customers and how they provide solutions for the customer
- Uses if-then thinking/critical thought analysis to anticipate obstacles and next steps to execute an integrated strategic plan
- Identifies areas of potential need/gaps within their territory, and works with management to develop and execute plans regarding proactive outreaches as approved via the legal/HCC/CAC process
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Department Operations and Internal Partner Support:
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- Establishes ongoing systems/habits/networks in addition to planned trainings to maintain thorough understanding and demonstrated competence in the following areas: all Innovation Medicine TA portfolio and pipeline products, scientific data and relevant objectives; JSA and V&ESE mission, vision and operating principles; relevant market dynamics and competitive landscape; regulatory and health care compliance guidelines affecting JSA and pharmaceutical industry; corporate policies on appropriate business conduct and ethical behavior; all SOPs and guidelines affecting JSA/Innovation Medicine; all requirements for appropriate behavior and documentation of activities
- Proactively communicates with supervisor and relevant business partners
- Proactively works with FD supervisor on professional developmental plans, including implementation steps and timelines for completion
- Contributes to outcomes research projects/publications/tool implementation and/or work streams as identified and as approved by management.
- Actively listens and records scientific voice of customer/payer, providing analysis and scientific significance
- Develop and maintain a territory scientific landscape plan, as approved by management, to identify major systems of care, research capabilities, and interdependencies in the delivery of regional and national health care
- Serves as a mentor to peers in the areas of effective customer interaction, application of technology, and company processes
- Completes all required and relevant training/exams with an acceptable passing score
- Performs all administrative requirements in a timely, accurate and compliant manner (e.g. expense reports, iConnect documentation, Unsolicited requests for medical information, etc.)
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