FT - Customer Support Specialist - Work From Home
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- Anywhere in U.
S. / Competitive Hourly Pay / CST Hours / Health-Dental-Vision-Life-Disability / 401(k) match / Paid Time Off
- As a Customer Support Specialist at Intellipet, you will: Respond promptly and professionally to customer inquiries via multiple communication channels; Resolve product issues and provide detailed information about Intellipet’s offerings to ensure customer satisfaction; Document customer interactions accurately in the company’s CRM system to maintain up-to-date records; Collaborate with internal teams to address and escalate complex cases effectively; Identify opportunities to enhance the customer experience through feedback and proactive communication; Assist in troubleshooting technical problems related to product usage and provide step-by-step guidance; Maintain a positive and empathetic attitude while handling customer concerns to foster long-term loyalty…Hiring Immediately >>
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