Auto Appt Setters, Service Support

3 days ago


East hartford, United States Disability Solutions Full time



99 Ash Street East, Hartford, CT 06108

BDC Service Representative
Business Development Center
Full-Time, On-Site Position

Generous Pay Plan + Great Benefits
Experience Preferred but we will TrainWalk-in Applicants are Welcome

KIA of East Hartfordis hiring now for aBDC Service Representative. Experience is preferred but we will train the right candidates. This is a great opportunity for applicants with automotive BDC experience, or for someone with customer service/telephone contact experience.We value our employees and invest in their success.

KIA of East Hartford is the #1 volume KIA retailer in CT for 2023 We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. If you are enthusiastic and dedicated, we want to talk to you



We offer:

  • Generous pay plan
  • Health, Dental and Vision Insurance
  • 401(k) Retirement Plan
  • Employee discounts
  • A career where your efforts are appreciated and rewarded.
  • Great Opportunity for advancement within


Responsibilities - BDC Service Representative:

  • Answer all incoming service calls
  • Schedule service appointments
  • Call customers for follow ups, appointment reminders, missed appointments, and to bring customers into the dealership for service
  • Interact with customers as well as with all dealership departments
  • Some filing
  • Gather data for outgoing calls
  • Candidates must be reliable and must report to work promptly when scheduled.
  • Other duties may be assigned

Requirements - BDC Service Representative:

  • We are seeking friendly, upbeat people who enjoy talking on the phone and answering our customers' questions
  • Exceptional communication skills
  • Willingness to obtain product knowledge, a positive attitude, and great organizational skills.
  • The ability to multi-task, follow direction, be open to change, work effectively under pressure, and to positively defuse negative situations with customers.
  • Professional personal appearance
  • Please upload your resume.Completing the online assessment will grant you priority consideration
  • Must be authorized to work in the U.S. without sponsorship and be a current resident.
  • Must pass pre-employment testing to include background checks, MVR, and drug screening.


We are an Equal Opportunity Employer
.
All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.

RequiredPreferredJob Industries
  • Customer Service


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