Customer Service Specialist

3 days ago

Buford, GA, United States Vector Airport Systems Full-time
[Customer Service Rep / Remote]
- Anywhere in U.
S. / $60,000.00-yr / Health-Dental / 401k with 4% matching / 3 weeks PTO + Holidays / Tuition assistance / Career growth / Work-Life Balance
- As a Customer Service Specialist, you will: Provide exceptional customer service by answering inquiries and resolving issues through phone, email, and chat support; Maintain a high level of professionalism and empathy while handling customer interactions; Accurately enter and update customer information in the system; Identify and escalate priority issues to the appropriate department; Collaborate with team members to improve processes and enhance the customer experience; Utilize problem-solving skills to find solutions for complex customer concerns…Hiring Immediately >>