Customer Support Agent I

3 days ago

Euless, TX, United States Color Health, Inc Full-time
[Patient Service / Remote]
- Anywhere in U.
S. / Competitive Hourly Pay / Monthly phone and wifi stipend / Comprehensive Medical-Dental-Vision-Life-Disability / 401k match / Generous vacation policy, paid holidays and company-wide recharge days / Equal paid parental leave
- As a Customer Support Agent I at Color Health, you will: Respond promptly and professionally to customer inquiries via phone, email, and chat; Troubleshoot and resolve technical issues related to Color Health products and services; Document customer interactions accurately in the CRM system to ensure seamless follow-up; Collaborate with internal teams to escalate complex problems and provide timely solutions; Educate customers on product features and usage to enhance their overall experience; Maintain a positive and empathetic attitude to foster strong customer relationships while adhering to company policies and guidelines…Hiring Immediately >>