Customer Service Coordinator
3 days ago
Edmond, OK, United States
Kinetico
Full-time
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[Customer Service Rep / Remote]
- Anywhere in U.
S. / Competitive Compensation / Generous Employee Benefits Package
- As a Customer Service Coordinator at Kinetico, you will: Manage inbound customer inquiries with professionalism and efficiency; Coordinate between various departments to ensure timely resolution of customer concerns; Maintain detailed records of customer interactions and transactions for quality assurance; Facilitate communication of product information and updates to customers accurately; Monitor customer feedback to identify trends and suggest improvements; Assist in the preparation of reports related to customer service metrics and performance; Support the onboarding process for new customers and provide ongoing assistance to enhance their satisfaction…Hiring Immediately >>
- Anywhere in U.
S. / Competitive Compensation / Generous Employee Benefits Package
- As a Customer Service Coordinator at Kinetico, you will: Manage inbound customer inquiries with professionalism and efficiency; Coordinate between various departments to ensure timely resolution of customer concerns; Maintain detailed records of customer interactions and transactions for quality assurance; Facilitate communication of product information and updates to customers accurately; Monitor customer feedback to identify trends and suggest improvements; Assist in the preparation of reports related to customer service metrics and performance; Support the onboarding process for new customers and provide ongoing assistance to enhance their satisfaction…Hiring Immediately >>