FT Customer Support Rep

2 days ago

West Chicago, IL, United States RTi Full-time
[Call Center / Customer Service / Fully Remote]
- Anywhere in U.
S. / Competitive pay
- As a Customer Support Rep you'll: Manage large amounts of incoming phone calls; Identify and assess customers' needs to achieve satisfaction; Build sustainable relationships and trust with customer accounts through open and interactive communication; Provide accurate, valid and complete information by using the right methods/tools; Meet personal/customer service team sales targets and call handling quotas; Handle customer complaints, provide appropriate solutions and alternatives within the time limits...
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