User Researcher II

6 days ago


Portland, United States Disability Solutions Full time

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor's Degree

Travel Percentage :

0%

Job Description

Job Description
As a User Experience Researcher II, you will play a pivotal role in shaping our product direction and user-centered design. If you're a collaborative, curious, and detail-oriented researcher, we want you to join our dynamic, fast-paced team.What You’ll Do:
  • Contribute to Product Strategy: Demonstrates a solid understanding of product thinking, product design, and execution, while also delving into learning about data science and experimentation. 
  • Employs a Robust process: Actively seeks and incorporates feedback to improve their work through iterations, and accurately estimate and prioritize to meet milestones and advance timelines. 
  • Lead High-Impact Research: Define, plan, and execute mixed-method research (qualitative and quantitative) to shape product strategies across banking and fintech products. 
  • Collaborate Cross-Functionally: Partner closely with product, design, engineering, and other teams from the early stages of ideation to product launch, ensuring that research insights drive innovative and user-centered solutions.
  • Drive Actionable Insights: Analyze and communicate data through storytelling, creating compelling presentations that inform decision-making at all levels, from tactical improvements to strategic business directions.
  • Influence Product Strategy: You will continuously refine the product experience by bringing new research insights into the product development cycle, making a measurable impact on business and user outcomes.
Your Skills & Experience:
  • UX Expertise: 3+ years of experience conducting end-to-end UX research with a strong proficiency in one or two UXR methodologies, including usability testing, surveys, ethnographic studies, and concept testing. 
  • Strong Communication: You excel in translating research findings into clear, actionable insights that inspire design and product innovation.
  • Collaboration: Proven ability to work closely with cross-functional teams (design, product management, and engineering) to ensure that research is at the core of product development.
  • Strategic Influence: Strong communication and organizational skills to bring data to life, ensuring your research influences key product decisions.
  • Self-starter: A proactive mindset with the ability to manage multiple research projects independently while navigating ambiguity.
Preferred Qualifications:
  • Bachelor’s degree in Human-Computer Interaction, Psychology, Anthropology, Cognitive Science, or a related field. A master’s degree is a plus.
  • Experience in the tech or fintech sectors (e.g., banking, SaaS, mobile products) is highly desirable.
What We Offer:
  • Impactful Work: Shape the future of digital banking experiences.

  • Growth Opportunities: Continued learning, development, and leadership opportunities.

  • Competitive Benefits: Comprehensive health plans, 401(k), and more.


FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $105,070.00 - $176,520.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass


  • User Researcher II

    7 days ago


    Portland, United States FIS Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0% Job Description Job DescriptionAs a User Experience Researcher II, you will play a pivotal role in shaping our product direction and user-centered design. If you're a collaborative, curious, and...


  • Portland, Maine, United States MaineHealth Full time

    Job SummaryThe Research Associate III role involves conducting research activities centered around data collection, organization, and analysis. This position requires proficiency in all essential functions of the Research Associate II role.


  • Portland, United States VanderHouwen Full time

    UX/UI DesignerAs a UX/UI Designer, you are passionate about planning and crafting effortless and elegant online experiences. Your work is solution-oriented, creating intuitive products that empower users. This role requires someone who is detail-oriented and can collaborate closely with our partners to develop and bring to life their digital brands. Every...


  • Portland, United States VanderHouwen Full time

    UX/UI Designer As a UX/UI Designer, you are passionate about planning and crafting effortless and elegant online experiences. Your work is solution-oriented, creating intuitive products that empower users. This role requires someone who is detail-oriented and can collaborate closely with our partners to develop and bring to life their digital brands. Every...


  • Portland, Maine, United States MaineHealth Full time

    About MaineHealthMaineHealth is a non-profit health system based in Maine and New Hampshire, committed to delivering high-quality care to our patients. Our organization values collaboration, innovation, and a patient-centered approach.Job RequirementsThe Research Associate III - Non-Bench role conducts research activities including data collection,...


  • Portland, United States Affiliated Engineers, Inc Full time

    Electrical Engineer IIJob ID 2024-4915Job LocationUS-OR-PortlandOverviewAffiliated Engineers, Inc. (AEI) is a leading, multidisciplinary consulting engineering firm and collaborative community of over 800 employees who plan, design, and deliver high-performance, innovative, and holistic engineering solutions - positively impacting society and advancing...

  • HRIS Analyst II

    1 week ago


    Portland, United States CorVel Corporation Full time

    The HRIS Analyst will work to support the HRIS suite of systems, identifying areas of improved efficiency, researching and resolving issues, building complex reports, analyzing and interpreting data, as well as the execution of various projects related to the system and process improvement. This position requires a blend of strong technical expertise,...


  • Portland, United States MaineHealth Full time

    Description Maine Medical Center Professional - Nonclinical Req #: 6929 Summary Summary: The Research Associate III - Non-Bench role conducts a variety of research activities related to the collection, organization and analysis of data. Required Minimum Knowledge, Skills, and Abilities (KSAs) 1. Education: Master's Degree in relevant field required. 2....


  • Portland, Oregon, United States Disability Solutions Full time

    Job OverviewThis User Researcher II position is an exciting opportunity to join Disability Solutions' team of innovators, driving the development of cutting-edge banking products and services. As a User Researcher, you will play a critical role in shaping product strategy and design, collaborating closely with cross-functional teams to deliver business...

  • Project Engineer II

    6 days ago


    Portland, United States EMCOR Group Full time

    Description About Us: Dynalectric Oregon has served the specialized electrical needs of the Pacific Northwest for over 80 years. We have consistently maintained a local and personalized focus while growing into one of the foremost electrical contractors in the state. As a multidisciplinary electrical firm, Dynalectric Oregon has the in-house expertise to...

  • O&P Technician II

    5 days ago


    Portland, United States Shriners Children's Full time

    Company Overview: Shriners Childrens is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion,...

  • Registered Nurse II

    7 days ago


    Portland, United States Northern Light Health Full time

    Northern Light Mercy Hospital Department: Intensive Care Unit Position is located: Mercy Fore River Work Type: Full Time Hours Per Week: 36.00 Work Schedule: 7:00 AM to 7:30 PM Sign On Bonus for Eligible Candidates Summary: The Registered Nurse II is a fully competent practitioner of nursing. The incumbent is responsible for the practice of nursing according...

  • Project Engineer II

    7 days ago


    Portland, United States Emcor Inc Full time

    About Us: Dynalectric Oregon has served the specialized electrical needs of the Pacific Northwest for over 80 years. We have consistently maintained a local and personalized focus while growing into one of the foremost electrical contractors in the state. As a multidisciplinary electrical firm, Dynalectric Oregon has the in-house expertise to plan,...

  • Registered Nurse II

    7 days ago


    Portland, United States Northern Light Health Full time

    Northern Light Mercy Hospital Department: Recovery Room Position is located: Mercy Fore River Work Type: Full Time Hours Per Week: 32.00 Work Schedule: Variable Sign On Bonus for Eligible Candidates Summary: The Registered Nurse II is a fully competent practitioner of nursing. The incumbent is responsible for the practice of nursing according to the Rules...


  • Portland, United States Northern Light Health Full time

    Northern Light Mercy Hospital- Portland, ME Department: Float Pool Position is located: Mercy Fore River Work Type: Part Time Eligible Hours Per Week: 24.00 Work Schedule: 7:00 AM to 7:30 PM Sign On Bonus for Eligible Candidates Summary: The Registered Nurse II is a fully competent practitioner of nursing. The incumbent is responsible for the practice of...

  • Registered Nurse II

    7 days ago


    Portland, United States Northern Light Health Full time

    Northern Light Mercy HospitalDepartment: Recovery RoomPosition is located: Mercy Fore RiverWork Type: Full TimeHours Per Week: 32.00Work Schedule: Variable*Sign On Bonus for Eligible Candidates*Summary:The Registered Nurse II is a fully competent practitioner of nursing. The incumbent is responsible for the practice of nursing according to the Rules and...


  • Portland, Maine, United States Shaw's and Star Market Full time

    Company OverviewWe are Shaw's and Star Market, a leading food and drug retailer in the United States. With over 2,200 stores across 34 states and the District of Columbia, we provide excellent customer service and quality products to our customers.About the RoleWe are seeking an experienced Service and Delivery Technician II to join our team. As a key member...

  • Registered Nurse II

    6 days ago


    Portland, United States Northern Light Health Full time

    Northern Light Mercy Hospital Department: Recovery Room Position is located: Mercy Fore River Work Type: Full Time Hours Per Week: 32.00 Work Schedule: Variable *Sign On Bonus for Eligible Candidates* Summary: The Registered Nurse II is a fully competent practitioner of nursing. The incumbent is responsible for the practice of nursing according to the Rules...


  • Portland, Maine, United States Northern Light Health Full time

    Northern Light Health: A Leader in HealthcareNorthern Light Health is a regional healthcare leader, known for its commitment to delivering high-quality patient care and innovative healthcare solutions. Our team of dedicated professionals is passionate about making a difference in the lives of our patients and their families.The Registered Nurse II- Labor...


  • Portland, United States Structural Integrity Associates, Inc. Full time

    Job DescriptionJob DescriptionSC Solutions, Inc. (SC), an affiliate company of Structural Integrity Associates, Inc., is seeking to hire a Control Systems/Mechatronics engineer for our Portland, OR office.As a member of our Control Engineering team, you will be part of an experienced multidisciplinary group providing feedback control solutions to our...