Magenta Ambassador

At T-Mobile, we invest in YOU Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees

JOB OVERVIEW
The Magenta Ambassador ensures a T-Mobile signature experience for all employees and visitors. You are the 'go to' person to assist an employee or visitor with any need related to their experience on our Bellevue Headquarters campus. This role supports all facets of the Magenta Experience team, including Reception, Sr Magenta Ambassadors, and Community & Engagement.

Job Responsibilities:

• Provides a T-Mobile signature experience to all visitors and employees. Anticipates customer needs and proactively creates a lasting quality impression.
• Creates and maintains a broad group of customer connections ensuring a hospitality experience on campus.
• This role supports the Reception role, covering lunches, breaks, and PTO. In this role, responsibilities include greeting and checking in visitors in alignment with T-Mobile policies and procedures.
• The role assists with tasks and small projects supporting the campus experience. Responsibilities could include floor resets, paint walks, mother's room inspections, etc.
• The role will assist in the delivery of employee events for the Community & Engagement Team.
• This role is a brand ambassador that passionately represents T-Mobile and its pillars, including through communication support channels. They support their assigned building (s)Slack channels, responding to, and working to resolve employee issues.
• Enters work orders and follows up to confirm status and completion with Facilities team in defined SLAs.

Qualifications:

• High School Diploma/GED
• Bachelor's Degree in Hotel, Business Administration, Marketing, or related field a plus
• Up to 2 years work experience in the service or hospitality industry, such as hotels, catering, restaurants, retail, etc.
• Ability to deliver quality customer service.
• Proficient in using Microsoft Office.
• Ability to create good cross-functional relationships.
• Strong communication skills.
• Customer approach mentality.

Base Pay Range: $15.07 - $27.19

Corporate Bonus Target: 5%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

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