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Coffee House Lead Supervisor

2 months ago

Delafield, United States Geronimo Hospitality Group Full time
Geronimo Hospitality Group

Description:

THE TEAM

Enjoy espresso and handcrafted coffee drinks made from beans roasted by Wisconsin-based Ruby Coffee Roasters. We offer a robust drink menu including tea and smoothies and a welcoming, friendly environment, Blue Collar Coffee Co. serves coffee with character for hardworking people.


THE PLAYER

You will oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation. You will assist in development of training, placing weekly orders, and assist with interviewing and hiring.


EVERY DAY, YOU WILL

  • Assist with hiring, scheduling, payroll, inventory, and other managerial duties as assigned.
  • Oversee that ordering is completed weekly and communicate product alterations or substitutions as needed.
  • Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
  • Assist in the development and improvement of the training programs and policies/procedures as needed.
  • Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
  • Respond to guest inquiries and complaints.
  • Ensure that all food and products are consistently served according to Geronimo Hospitality standards.
  • Achieve restaurant objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
  • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
  • Fill in where needed to ensure guest service standards and efficient operations.
  • Continually strive to develop staff in all areas of managerial and professional development.
  • Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
  • Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
  • Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.

GHG24

Requirements:

YOU WILL BE GREAT AT BLUE COLLAR COFFEE CO. IF


Education High school diploma or equivalent


Experience and/or Training

High level of professionalism.

Knowledge of service and food and beverage, generally involving at least 1 years of front-of-house operations and/or assistant management positions.

Possess excellent basic math skills and have the ability to operate a POS system.


Licenses/Certificates

Food Manager Certification


YOU MUST ALSO HAVEU.S. Work Authorization (required)


HUDDLE UP

We've gathered a few team perks and benefits for all of our players, including: Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care and Pet Insurance.


JOIN OUR TEAM OF EXCEPTIONAL PLAYERS

Geronimo Hospitality Group is an Equal Employment Opportunity employer



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