Application Engineer

6 days ago

Hanover, United States GEA Process Engineering Full time
Are you ready to be a part of a global leader in the food, beverage, and pharmaceutical sectors? GEA is seeking a talented Application Engineer to join our team. With over 18,000 employees across more than 50 countries, GEA offers a stimulating work environment, international collaboration, and amazing opportunities for personal growth and development.

Responsibilities / Tasks

We are currently seeking an Inside Sales Engineer to support our Regional Managers in their sales efforts, coordinate order details and logistics, and ensure customer satisfaction.

Summary of Responsibilities:

  • Collaborate with Regional Managers to provide support in sales efforts, including preparing quotations for highly engineered capital equipment.
  • Coordinate machine order details and logistics with customers and our manufacturing facility in Italy.
  • Maintain and update project database, preparing reports for management and supporting aftermarket sales group.
  • Provide sales estimates, troubleshoot equipment installed base, and assist technical sales and service for the homogenizer market.
  • Act as a technical product expert during customer visits, promoting sales and addressing customer inquiries.
  • Conduct customer training sessions to enhance their knowledge of the equipment.
  • Develop trusted relationships with customers by providing support during troubleshooting visits.
  • Perform market research studies on equipment competitiveness.
  • Manage all phases of the machine sales and order execution process, including quotation, procurement, fabrication, delivery, and commissioning.
  • Collaborate across departments, including sales, service, aftermarket spare parts, commercial, and logistics, to develop effective customer solutions and drive satisfaction.
  • Serve as a liaison between the North American sales team and the European manufacturing plant.
  • Match customer requirements with GEA product offerings to develop customized equipment solutions.
  • Specify technical requirements of GEA-built equipment with the factory.
  • Source and size domestically purchased auxiliary components, such as control panels, pumps, heat exchangers, motors, etc.
  • Review technical and engineering documentation to ensure quality, accuracy, and completeness.
  • Utilize SAP and equipment database software for efficient data gathering and execution of business processes.
  • Conduct audits on new equipment orders to ensure technical accuracy.

Your Profile / Qualifications

  • Bachelor's or Associate Degree in a related business environment. A degree in Mechanical, Chemical, or Food Science Engineering is a plus.
  • Ideally, 2+ years of experience in a sales environment. New graduates with relevant qualifications will be considered.
  • Proficiency in PC skills, including the MS Office suite.
  • Knowledge of SAP is a plus.
  • Excellent written and oral communication skills in English.
  • Strong interpersonal skills to build effective relationships with customers and internal stakeholders.

GEA offers competitive pay and great benefits.

  • 12 Paid Holidays
  • PTO - Paid Time Off
  • Medical Plans
  • Dental Insurance
  • Vision Insurance
  • Health Savings and Spending Accounts
  • Tuition Reimbursement
  • 401k with excellent employer match
  • Wellness Incentive Program
  • Employee Assistance Program

GEA is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

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