Hotel Banquet Server
4 months ago
$16.00 / hour
This position is responsible for the complete set‑up, service, and clean‑up of catering events. This position will provide guest service in a timely, courteous, and professional manner consistent with Knott's Berry Farm's grooming, attendance, and operational standards.
Responsibilities:
- Able to transport large trays, up to 30 lbs, through a crowded room on a continuous basis throughout shift.
- Follows department and Knott's Berry Farm's operational SOP's.
- Ensure food & beverages are served promptly.
- Check all equipment for damage and cleanliness.
- Complete table set‑ups as directed and in accordance with BEO's.
- Complete rooms set‑ups as directed by BEO.
- Serve food in accordance with BEO and direction from shift leads.
- Provide "Yes, I can" service
- Report all unsafe or unusual conditions to supervision.
- Follows proper chemical and safety standards.
- Maintain cleanliness of all respective equipement, guest and service areas while following all safety standards (including vacuuming carpets).
- Follows and enforce policies regarding the consumption of alcohol during events.
- Takes breaks and meal periods with posted schedule, Knott's Berry Farm, and California State policies.
- Breakdown rooms at completion of event in accordance with direction from Banquet Team Leader and/or Banquet Manage
Qualifications:
- Must be at least 18 years of age.
- Must follow proper service standards.
- Possess a state of California Food Handler's card.
- Must be able to satisfactorily communicate in English with guests and visitors.
- Ability to work nights, weekends and holiday periods to meet business needs.
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