FT Customer Service Representative

2 days ago

Talladega, AL, United States InteLogix Full-time
[Customer Support / Remote]
- Anywhere in U.
S. / Competitive pay / Medical-Dental-Vision / 401k / PTO / Paid training / Employee Discounts / Career Advancement
- As a Customer Service Rep at InteLogix, you will: Serve as the primary point of contact for customers who have questions about their utility service; Provide exceptional customer service by addressing inquiries, resolving complaints and guiding customers through solutions; Maintain a thorough understanding of products, services and policies to effectively assist customers; Accurately document customer interactions and transactions across all tools/platforms; Collaborate with other departments to resolve customer issues and escalate complex problems as necessary...
Hiring Immediately >>