Senior Technologist, Technical Service
1 week ago
The Senior Technologist, Technical Service will directly support our Distributor accounts and the implementation of a Distributor strategy. The Senior Technologist will develop solutions across all food application areas (Bakery, Dairy, Savory, etc). Activities will include leading customers projects, preparing customer meetings & trainings, ongoing customer support/troubleshooting, bench top analysis, as well as food pilot plant activities. The Senior Technologist will have responsibility for establishing and maintaining working relationships with technical individuals at customer accounts. This role will work closely with Sales, Marketing, and Applications teams to promote functional, value-added ingredients and solutions to meet customer needs.Core Responsibilities:Supporting assigned accounts and leading customer projects with these accountsSupporting implementation of Ingredion's distributor strategyUnderstanding the strategy of customers and how it translates into their technical needs. Identifying how customers can improve and expand their product offerings using Ingredion's technical solutions. Applying this knowledge to build value for customersProviding technical support to customers for a broad range of food applications. Applying product and application knowledge to identify customer solutions. Executing well-defined experiments and procedures to prepare food prototypesUtilizing a range of analytical tools to support customersConducting pilot and production scale trials in our Food Pilot Plant and at customers' facilitiesBuilding open and collaborative relationships with customers and Ingredion's Sales, Marketing, Quality, and Applications teamsUtilizing project management skills to deliver projects on time and prioritize work according to shifting customer needs Qualified candidates will have: M.S./B.S in Food Science/ Food Engineering/ Chemical Engineering with 3 to 5 years of relevant industry experiencePrior customer experience and working with technical information (i.e. food formulations, food processing specifications, pilot plant procedures, etc.)Customer focused mindset, proven people skills, self-motivation and focus on resultsExcellent communication skills; ability to present to large or senior audiencesProblem-solving skills and experience dealing with ambiguityDemonstrated experience with hands-on food concept development formulation using culinary, laboratory and/or pilot plant equipmentKnowledge of common food applications/ processes, food ingredient functionality and ingredient interactionsAbility to travel 30% domestically. Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.#LI-MU1#WayUpWe are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability-mental or physical-marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law ("protected classifications"). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.Relocation Available:Yes, Within CountryPay Range:$78,700.00-$104,966.67 AnnualThis pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any).Incentive Compensation:As a part of the total compensation package, this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus.Benefits:Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with an competitive company match.
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