Banquet Server

3 days ago

Turners, MO, United States O'Reilly Hospitality Management LLC Full-time

JOIN OUR TEAM

We are proudly managed by OReilly Hospitality Management, LLC ("OHM")

At OHM, we are:

  • A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, communityinvolvement, & philanthropic outreach efforts.
  • Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
  • Seeking supportive, collaborative, detailed-oriented people to join our team

At OHM, we offer:

  • 401(k) & Roth 401(k) with company match full-time and part-time Team Members are eligible
  • Health, Dental, Vision & Life Insurance
  • Paid Time Off, including Paid Parental Leave
  • Growth Potential and Career Advancement
  • Hotel/Restaurant Travel Perks & Discounts

Never wait for a paycheck again OHM Team Members can sign up for earned wage access through DailyPay on day one

Now Hiring: Banquet ServerLocation: Hilton Garden Inn, Nature Center, Springfield, MO

Banquet Server.pdf

Love Hospitality? There's More Than One Way to Shine

At OHM, we believe great hospitality happens when great people work together. Our Food & Beverage team embraces cross-training and teamwork across Culinary, Front of House, and Banquet operations. You'll have opportunities to learn new skills, explore different areas of the business, support fellow team members, and contribute to exceptional guest experiences. Whether your passion is creating great food, serving guests, or bringing special events to life, there's room to learn and grow with us

Essential Responsibilities:

  • Sets up banquet and event spaces according to event specifications, including tables, chairs, linens, china, silverware, glassware, centerpieces, signage, and other required items.
  • Prepares and maintains waiting, beverage, and service stations to ensure they are properly stocked and presentation-ready.
  • Prepares and replenishes food and beverage items for banquet service in accordance with event specifications, food safety standards, and hotel procedures.
  • Provides professional, attentive, and timely food and beverage service while maintaining a welcoming and engaging presence with guests.
  • Greets and interacts with guests in a friendly, professional, and genuine manner, anticipating and responding to guest needs whenever possible.
  • Monitors assigned event areas throughout the function and promptly addresses guest requests, service needs, and operational concerns.
  • Clears tables, removes used dishes, glassware, linens, and other service items throughout and following events while maintaining an organized and professional environment.
  • Performs event breakdown and properly cleans, organizes, stores, and secures banquet equipment, supplies, food, and other materials.
  • Maintains clean, sanitary, and orderly work and service areas throughout setup, service, and breakdown.
  • Follows all food handling, sanitation, safety, and responsible beverage service requirements applicable to the position.
  • Assists with preparing for future events by folding napkins, stocking condiments and supplies, organizing equipment, and completing other preparation duties.
  • Communicates effectively with banquet leadership, food & beverage teams, and other hotel departments to support seamless event execution.
  • Assists other team members as needed, including providing break coverage and supporting event operations based on business needs.
  • Maintains awareness of event timelines, guest needs, service standards, and assigned responsibilities throughout each function.
  • Reports any guest concerns, accidents, injuries, equipment issues, or other operational concerns promptly to the appropriate leader.
  • Arrives on time and prepared for scheduled shifts and follows company uniform, grooming, and appearance standards.
  • Consistently upholds OHM standards, hotel brand standards, policies, procedures, and service expectations.
  • Delivers world-class guest service and contributes to a positive and welcoming experience for guests and team members.&l