Call Center Representative

3 days ago

Monrovia, CA, United States MedQuest Imaging Full-time
[Customer Service Rep / Remote]
- Anywhere in U.
S. / Competitive Hourly Pay / Health-Dental-Vision-Life-Disability / HSA / 401(k) retirement plan / Career advancement / Continuing education
- As a Call Center Representative at MedQuest Imaging, you will: Answer inbound calls promptly and professionally to assist patients with scheduling imaging appointments; Provide detailed information regarding imaging procedures and preparation requirements to ensure patient understanding; Verify patient insurance eligibility and coverage to facilitate smooth processing of services; Document all patient interactions accurately in the company’s database to maintain up-to-date records; Collaborate with healthcare providers and internal teams to coordinate care and resolve any issues efficiently; Address patient concerns and troubleshoot problems to enhance overall customer satisfaction; Maintain compliance with all company policies and regulatory guidelines while performing duties…Hiring Immediately >>