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SAP CX Architect

2 months ago


PhoenixAZN Norterra Pkwy, United States Cognizant Full time

About Cognizant’s SAP Practice Cognizant’s SAP practice is part of our Enterprise Platform Services (EPS) unit. In Cognizant’s SAP practice, we help enterprises maximize business value in the digital economy. As part of this practice, you will drive digital acceleration, to prepare our clients for the approaching autonomous business by unlocking the value of digital with industry-specific outcomes. Our extended service portfolio and business solutions help our clients gain competitive leadership, discover new revenue streams and achieve business agility—all with the operational mandates of cost and efficiency. Cognizant is a Global Strategic Service Provider (GSSP) of SAP services with presence across the World. Our strong client base includes 13% of Fortune 500 companies, 3 of the top 5 Fortune 500 Pharma companies, 2 of top 5 Fortune 500 technology companies 3 of top 5 Fortune 500 Industrial companies, and 4 of top 5 Global Animal health companies by turnover. We are certified in multiple SAP technologies. Our strong credentials include Global SAP Certified Provider of SAP BTP Operations, Global SAP Certified Provider of SAP Cloud and Infrastructure Operations, Global SAP Certified Provider of DevOps, Global SAP Certified Provider of SAP S/4HANA Solutions Operations, Global SAP Certified Provider of SAP SuccessFactors Solutions Operations, Global SAP Certified Provider of SAP HANA Operations, and Global SAP Certified Provider of SAP Business Suite Solutions Operations. Cognizant Technology Solutions is currently seeking a highly skilled SAP CX Technical Architect who will be catering to the North America customers and involves supporting proactive and reactive business opportunities such as managed services and transformation. The individual will be closely working with our onsite sales / delivery teams, and participate in solution discussions, and workshops. Role: SAP CX Technical Architect Job Level: Associate Director Location: Marana, AZ. Work from home - Hybrid. Duration: Full Time only - Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. We are seeking a Associate Director in SAP Customer Experience (CX). Role Responsibilities: Provide thought leadership and help drive go-to-market strategy around the SAP for Utilities Customer Experience (CX) domain within MLEU Provide high-value strategy consulting to utility clients, including the mapping of their CX strategy and customer journeys Serve as a solution architect on implementations; advise our clients on the technical design and implementation of the SAP CX solution suite Evangelize best-practice implementation methodologies both within the organization and with our clients To be consulted with the Product Development team (Utility4U) in an advisor role, assisting with roadmap, approach and strategies Serve as a mentor to 3-5 consultants of all levels, which includes guiding their career development and completing performance management activities. Assist with sales pursuits from a solution perspective, including writing proposals and leading/participating in solution demos and orals presentations. Keep abreast of economic and business trends within the industry in order to advance the competitive position within the SAP ecosystem Required Qualifications: 12+ years of SAP experience, with a solid background in SAP Customer Experience (CX). This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.