Mobile Associate, Bilingual

3 months ago

North Charleston, United States Disability Solutions Full time
Be unstoppable with us
T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop

Job Overview
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

Job Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by: • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices. • Approaching service and sales needs with composure, integrity and compassion. Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate: • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to: • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. • Successfully identify and handoff small business leads. • Support team initiatives and create an inclusive environment Education:High School Diploma/GED (Required) Work Experience: 6 months of customer service and/or sales experience, Retail environment preferred. (Required) Knowledge, Skills and Abilities: Passionate customer advocate with the desire to be yourself when connecting and having fun doing it (Required) Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required) Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. () Effective at balancing customer needs and performance goals. (Required) Licenses and Certifications:

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):No

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

At T-Mobile, our benefits exemplify the spirit of One Team, Together A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.

We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing
T-Mobile doesn't have a corporate ladder-it's more like a jungle gym of possibilities We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

  • Mobile Associate

    3 days ago

    North Charleston, United States T-Mobile Full time

    T-Mobile - 7643 Rivers Avenue Ste B-C [Sales Associate / Team Member] As a Mobile Associate at T-Mobile, you'll: Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store; Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store; Perform...

  • T-Mobile Retail Sales Associate

    2 weeks ago

    North Augusta, South Carolina, United States GP Mobile Full time

    About GP MobileGP Mobile is a leading authorized T-Mobile retailer with over 350 stores across the central and eastern United States. We're dedicated to providing an exceptional customer experience and building a diverse, inclusive, and authentic workplace.Job SummaryWe're seeking a highly motivated and customer-focused Mobile Expert to join our team. As a...

  • Mobile Sales Associate

    3 days ago

    Charleston, West Virginia, United States T-Mobile Full time

    Be a Part of the T-Mobile TeamT-Mobile is a leader in innovation, and we're looking for talented individuals to join our team. As a Mobile Associate, Store in Store, you'll be responsible for bringing the T-Mobile brand to life within National Sales partner locations. Your role will be to create energy and excitement around our products and services, and to...

  • Mobile Associate, Store in Store Bilingual | Hindi

    1 month ago

    North Brunswick, United States T-Mobile Full time

    T-Mobile - 100 Grand Ave [Sales Associate / Team Member] As a Mobile Associate at T-Mobile, you'll: Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store; Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store; Perform side-by-side...

  • Mobile Sales Associate

    2 weeks ago

    Charleston, West Virginia, United States T-Mobile Full time

    Job OverviewAs a Mobile Associate, Store-in-Store, you will be an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations. Your primary focus will be on creating energy and excitement around our products and services, while building and deepening relationships with customers through...

  • T Mobile Sales Associate

    4 days ago

    North Augusta, South Carolina, United States GP Mobile, An Authorized T-Mobile Retailer (Southeast) Full time

    Job DescriptionChase limitless potential at GP Mobile, an Authorized T-Mobile Retailer. We're one of the largest Authorized T-Mobile Retailers in the US, and we're looking for candidates with a hustle and ambition for unlimited potential.We have full-time and part-time positions available. Bilingual candidates are preferred, but not required.Why Work with...

  • Mobile Sales Associate

    2 weeks ago

    North Dartmouth, United States T-Mobile Full time

    About the RoleT-Mobile is seeking a skilled Mobile Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesHelp customers navigate their shopping journey, whether online, through customer care, or...

  • T-Mobile Sales Associate

    4 days ago

    North Port, Florida, United States GP Mobile, An Authorized T-Mobile Retailer (Southeast) Full time

    Job OverviewAs a Retail Sales Representative at GP Mobile, an Authorized T-Mobile Retailer, you will be a brand ambassador who builds energy and excitement around our products and services. You will be passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are...

  • T-Mobile Retail Sales Associate

    2 weeks ago

    North Augusta, South Carolina, United States GP Mobile Full time

    Unlock Your Potential at GP MobileAre you a passionate and driven individual looking to take your career to the next level? Do you have a passion for delivering exceptional customer experiences and staying up-to-date with the latest wireless industry trends? If so, we want to hear from you!About the RoleAs a Mobile Expert at GP Mobile, you will be...

  • Mobile Associate, Store-in-Store

    3 weeks ago

    South Charleston, United States T-Mobile Full time

    T-Mobile - 2500 Mountaineer Blvd [Sales Associate / Team Member] As a Mobile Associate at T-Mobile, you'll: Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store; Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store; Perform...

  • Mobile Associate-Retail Sales

    4 weeks ago

    North Olmsted, United States T-Mobile Full time

    T-Mobile - 25363 Lorain Rd [Sales Associate / Team Member] As a Mobile Associate at T-Mobile, you'll: Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store; Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store; Perform side-by-side...

  • Mobile Associate

    2 weeks ago

    North Dartmouth, United States T-Mobile Full time

    T-Mobile - 82 N. Dartmouth Mall Road [Sales Associate / Team Member] As a Mobile Associate at T-Mobile, you'll: Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store; Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store; Perform...

  • Mobile Associate

    4 weeks ago

    North Bergen, United States T-Mobile Full time

    T-Mobile - 3101 Kennedy Blvd Ste B [Sales Associate / Team Member] As a Mobile Associate at T-Mobile, you'll: Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store; Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store; Perform...

  • Mobile Associate

    4 weeks ago

    North Providence, United States T-Mobile Full time

    T-Mobile - 1660 Mineral Spring Ave [Sales Associate / Team Member] As a Mobile Associate at T-Mobile, you'll: Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store; Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store; Perform...

  • Mobile Associate

    1 month ago

    North Attleboro, United States T-Mobile Full time

    T-Mobile - 1400 S Washington St Unit 2 [Sales Associate / Team Member] As a Mobile Associate at T-Mobile, you'll: Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store; Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store; Perform...

  • Mobile Sales Associate

    2 weeks ago

    North Little Rock, Arkansas, United States T-Mobile Full time

    Job OverviewAs a Mobile Associate, Store-in-Store, you will be an integral part of the Retail Team at T-Mobile, responsible for bringing the T-Mobile brand to life within National Sales partner locations. Your primary focus will be on creating an exceptional customer experience, building relationships, and driving sales in a high-traffic retail...

  • T-Mobile Sales Associate

    1 month ago

    North Augusta, South Carolina, United States GP Mobile Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Mobile Expert at GP Mobile, an Authorized T-Mobile Retailer. As a Mobile Expert, you will be responsible for providing exceptional customer service and sales support to our customers, while building relationships and driving sales growth.Key...

  • T-Mobile Neighborhood Retailer Sales Associate

    5 months ago

    North Wales, United States GP Mobile Full time

    Chase #LimitlessPotential at GP Mobile, an Authorized T-Mobile Retailer! Average Hourly Rate Range with Commissions and SPIFFS $15-$21 per hour. GP Mobile, is one of the largest T-Mobile Premium Retailers in the US Looking for candidates with a hustle and ambition for unlimited potential. If you want to earn unlimited commissions while working...

  • Mobile Sales Representative

    4 weeks ago

    North Bergen, New Jersey, United States T-Mobile Full time

    Unlock Your Potential as a Mobile Associate at T-MobileAs a Mobile Associate at T-Mobile, you'll play a vital role in helping customers find the perfect solution for their wireless needs. Your expertise will be put to the test as you explore individual needs and provide hands-on demonstrations of the latest technology.Key Responsibilities:Help customers pick...

  • Mobile Sales Representative

    4 weeks ago

    North Providence, Rhode Island, United States T-Mobile Full time

    Unlock Your Potential as a Mobile Associate at T-MobileAs a Mobile Associate at T-Mobile, you'll play a vital role in helping customers find the perfect solution for their wireless needs. Your expertise will shine as you guide customers through our latest devices and services, ensuring they leave our stores feeling confident and satisfied.Key...