Assistant Store Manager

1 day ago

Frederick, United States Disability Solutions Full time

Our regional headquarters are located in beautiful Frederick Maryland where the region is currently comprised of 9 retail stores, 2 warehouse locations and has roughly 300 employees. We hope to expand our retail footprint and believe we have capacity for upwards of 15-20 stores within our territory.

This is a unique opportunity to work in a smaller region, but have the support and infrastructure of one of the largest Goodwill’s in the network, Goodwill of Central and Northern Arizona (GCNA).  After the merger in 2020, Goodwill of Monocacy Valley has been able to grow retail revenue and stabilize operations with the support of GCNA’s innovative best practices.

1003 W. Patrick Street Frederick Maryland, 21703, +1 (240) 6518991

Pay: $45,000/ Year

Position Description: 
Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members.


Essential Duties and Responsibilities:

  • Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
  • Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.
  • Ensures payroll costs and operating costs are managed to budget.
  • Ensures Team Members deliver excellent customer service to donors and customers.
  • Works to de-escalate customer situations while finding an appropriate solution.
  • Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
  • Partners with community businesses and organizations to promote Goodwill mission.
  • Serves as a Goodwill ambassador to the community.
  • Leads the day-to-day operations of the sales floor.
  • Ensures that Retail Store Associates and Customer Service Manager are well-trained and fulfill their duties and responsibilities.
  • Acts as a key holder for the store, closing shift manager, and backup to the Store Manager.
  • Processes complex sales transactions, including customer returns.
  • Ensures that Team Members are operating per company standards and procedures.
  • Will need to travel to other GCNA locations in order to assist other stores and to attend personal training and development classes.
  • Transfers to different stores at any given moment due to business needs.
  • Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.
  • Builds a high-performing team.
  • Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
  • Plays critical role in driving company culture change efforts and change management processes.
  • Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
  • Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

  • High School Diploma, GED, or equivalent work experience
  • One-year work experience in Retail Management required
  • One-year customer service experience required
  • Proficient in Microsoft Office Suite
  • Ability to pass a background check and drug screen, where applicable for position
  • Ability to speak and read English proficiently

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

  • 5 Medical Plans
  • Employer Funded Health Reimbursement Account (HRA)
  • 3 Dental Plans
  • Vision Plan
  • 401K (Immediate participation upon hire)
  • Employer Paid Life Insurance
  • Employee Assistance Program (EAP)
  • Paid Time Off; Sick and Vacation
  • Paid Holidays
  • These are just a few highlights of our key benefit offerings

Reasonable Accommodation Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

  • 5 Medical Plans
  • Employer Funded Health Reimbursement Account (HRA)
  • 3 Dental Plans
  • Vision Plan
  • 401K (Immediate participation upon hire)
  • Employer Paid Life Insurance
  • Employee Assistance Program (EAP)
  • Paid Time Off; Sick and Vacation
  • Paid Holidays
  • These are just a few highlights of our key benefit offerings

Goodwill endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR Services at 602-535-4000, option 5, or Recruiting@goodwillaz.org. We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status. We will make reasonable accommodation and modification, including adaptive devices, to assist any person with a disability to apply for and, if hired, to perform the duties the position they seek. Assistance could include help in completing on-line application as well as providing alternative communication, e.g., Braille and Large Print.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job.  If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.

  • Assistant Store Manager

    3 weeks ago

    Frederick, United States Disability Solutions Full time

    Our regional headquarters are located in beautiful Frederick Maryland where the region is currently comprised of 9 retail stores, 2 warehouse locations and has roughly 300 employees. We hope to expand our retail footprint and believe we have capacity for upwards of 15-20 stores within our territory.This is a unique opportunity to work in a smaller region,...

  • Assistant Store Manager

    2 weeks ago

    Frederick, United States Genuine Parts Company Full time

    Job DescriptionJob DescriptionImagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is...

  • Assistant Store Manager

    3 months ago

    Frederick, United States Genuine Parts Company Full time

    Job DescriptionJob DescriptionImagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is...

  • Assistant Store Manager PT

    6 months ago

    Frederick, United States LIDS Full time

    About Our Company General Description Principle Duties and Responsibilities Generate Sales Produce sales gains, by providing customer service. To meet or exceed Company Objectives in all individual statistics. Learn to provide consistent, documented appraisal of an associate’s sales performance. Provide support by giving feedback on...

  • Store Operations Manager

    4 weeks ago

    Frederick, Maryland, United States LIDS Full time

    Overview of LIDS Retail Company: LIDS Retail is a leading specialty retailer of officially licensed and branded headwear, among other products. Our Mission: At LIDS Retail, we are committed to delivering exceptional customer experiences and providing our customers with the latest and greatest products. Job Summary: We are seeking an experienced...

  • Store Manager

    3 days ago

    Frederick, United States Genuine Parts Company Full time

    Job DescriptionDo you have a passion for leading others, driving growth and profits Perhaps you have a background in automotive, fleet, heavy equipment, dealership or retail industry If the answer is yes, we have the perfect opportunity for you. We are seeking an experienced, energetic and driven Store Manager to join our growing auto parts team. This is the...

  • Store Manager

    4 days ago

    Frederick, United States Genuine Parts Company Full time

    Job DescriptionJob DescriptionDo you have a passion for leading others, driving growth and profits Perhaps you have a background in automotive, fleet, heavy equipment, dealership or retail industry If the answer is yes, we have the perfect opportunity for you. We are seeking an experienced, energetic and driven Store Manager to join our growing auto parts...

  • Assistant Store Manager

    2 weeks ago

    Frederick, MD, United States Genuine Parts Company Full time

    Job Description Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right...

  • Assistant Store Manager

    2 weeks ago

    Frederick, MD, United States Genuine Parts Company Full time

    Job DescriptionImagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right...

  • Assistant Store Manager

    2 weeks ago

    Frederick, MD, United States Genuine Parts Company Full time

    Job DescriptionImagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right...

  • Lead Store Associate

    1 week ago

    Frederick, United States Curaleaf Full time

    Lead Store Associate Type of Work: Full-Time Shift Availability: The candidate must have open availability on weekdays, evenings, weekends, and holidays. Hourly Pay Rate: $19.50/hr Location: 5420 Urbana Pike, Frederick, MD 21704 Who You Are: As a Lead Store Associate at Curaleaf, you will provide an exceptional experience to all guests and team members as...

  • Retail Store Supervisor Position

    6 days ago

    Frederick, Maryland, United States LIDS Full time

    About the CompanyLIDS is a leading retailer of branded headwear and apparel.Job OverviewWe are seeking an experienced Retail Store Supervisor to join our team. As an Assistant Manager, you will play a key role in driving sales growth, controlling expenses, and supervising associates. If you have a proven track record of producing sales results while...

  • Store Associate

    3 weeks ago

    Frederick, United States CVS Health Full time

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we...

  • Assistant Manager

    4 weeks ago

    Frederick, United States JobGet Staffing Full time

    Assistant ManagerLocation: 1080 W Patrick st #11 Frederick, Md 21703As an Assistant Manager for JobGet Staffing is looking for, you will be responsible for the daily operations and service of our store. We pride ourselves on making hot & fresh food, delivered to in a timely manner, and taking great care of our customers. Join our team, apply today!What we...

  • Store Shift Supervisor

    4 weeks ago

    Frederick, United States Weis Markets, Inc. Full time

    Job Description : ESSENTIAL DUTIES AND RESPONSIBILITIES The Shift Supervisor is responsible for the functions below, in addition to other duties as assigned: Acts as Manager on Duty (MOD) in most cases, performing all necessary functions for successful store operation. The Shift Supervisor will take direction from the Store Manager and make key...

  • Store Manager

    4 days ago

    Frederick, MD, United States Genuine Parts Company Full time

    Job Description Do you have a passion for leading others, driving growth and profits Perhaps you have a background in automotive, fleet, heavy equipment, dealership or retail industry If the answer is yes, we have the perfect opportunity for you. We are seeking an experienced, energetic and driven Store Manager to join our growing auto parts team. This is...

  • Store Manager

    4 days ago

    Frederick, MD, United States Genuine Parts Company Full time

    Job DescriptionDo you have a passion for leading others, driving growth and profits Perhaps you have a background in automotive, fleet, heavy equipment, dealership or retail industry If the answer is yes, we have the perfect opportunity for you. We are seeking an experienced, energetic and driven Store Manager to join our growing auto parts team. This is the...

  • Store Manager

    3 days ago

    Frederick, MD, United States Genuine Parts Company Full time

    Job DescriptionDo you have a passion for leading others, driving growth and profits Perhaps you have a background in automotive, fleet, heavy equipment, dealership or retail industry If the answer is yes, we have the perfect opportunity for you. We are seeking an experienced, energetic and driven Store Manager to join our growing auto parts team. This is the...

  • Materials Coordinator

    1 month ago

    Frederick, Maryland, United States Job Store Staffing Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Materials Coordinator to join our team at Job Store Staffing.Key Responsibilities:Coordinate and expedite the flow of materials, parts, and assemblies between sections or departments.Perform cycle counts and enter purchase orders using AS400.Requisition material and establish delivery dates to...

  • Store Leader Sr., Getgo

    3 weeks ago

    Frederick, United States GetGo Café + Market Full time

    Job SummaryThe Senior Store Leader is responsible for keeping the store team running like clockwork, because our customers' clocks are ticking. The Team Member in this role will coach, supervise, and lead the team. From the morning rush to the afternoon lunch crowds, you will make sure that each customer waiting for a fresh sandwich, picking up dinner or a...