Audit Supervisor
1 week ago
Job Specific
- Supervises the accuracy verification of Front Office, Food and Beverage and other revenue center activities
- Oversees the daily balancing of cash, direct bill, credit card and other revenue related accounts
- Maintains accurate up to date reference documentation regarding all standard rates, group and special rates, packages and promotions offered by the Loews Hotels at Universal Studios Escape
- Monitors the daily auditing of banquet checks, event orders, cover counts and guarantees to ensure accuracy and completeness of information and billing
- Supervises review of group room block-pick-up/attrition figures and verification of accuracy and completeness of room charges and complimentary rooms provided
- Oversees review of adjustments, paid-outs and miscellaneous charges to ensure appropriateness and conformity to established procedure, initiates correction where necessary, reports deviations to management
- Ensures submittal of all allowance vouchers to appropriate management for review and approval
- Performs adjustments of Daily Activities Report to reflect rebates and miscellaneous charges, daily
- Supervises tracking and reporting activities related to pooled gratuities, charged tips, sub contractor revenue splits
- Monitors rate variance investigation and reporting activities
- Supervises/assists in the preparation and distribution of daily activities reports
- Assists in the investigation and correction of errors and discrepancies discovered in the audit process
- Ensures accuracy and timeliness of audit completion
- Prepares and inputs daily journal entries
- Assigns appropriate General Ledger control numbers to all miscellaneous charges and rebates
- Prepares General Ledger deposits
- Assists in the investigation of overages/shortages that may be discovered by the audit or General Cashier
- Assists Accounting Supervisor in performance of General Cashier, house bank audits
- Prepares periodic reports analyzing Front Office, Food and Beverage, and other revenue center operations
- Recommends procedural changes where necessary to correct deficiencies
- Assists in the General Ledger reconciliation
- Assists in the end of month closing activities and reconciliation of clearing accounts
- Interviews, selects, trains, appraises, coaches, counsels and disciplines personnel according to Loews Hotels standards
- Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy
- Develops/approves all departmental schedules
- Ensures adherence to all departmental and Loews Hotels guidelines, policies and procedures
- Responsible for the smooth, efficient, cost effective operation of Audit department
- Reviews/maintains daily payroll report/records, maintaining labor cost within established budgetary limits
- Reviews/approves all department storeroom/purchase requisitions, ensures that operational cost are kept within forecasted budgetary guidelines
- Evaluates individual employee performance, determines areas in need of improvement, or requirements for advancement, establishes goals, objectives and training needs required to achieve same
- Attends required hotel meetings to: keep abreast of in-house activities/promotions and events; maintain communications with other departments throughout the hotel
- Conducts departmental meetings as required to communicate effectively with all Audit Department personnel to ensure that they are kept current with pertinent hotel information and activities
- Other duties as assigned
General
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and fellow employees
- Executes emergency procedures in accordance with hotel standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and work area
- Complies with hotel standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
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