Company DescriptionMake a difference in the world of branded protein snacking as an IT Intern at Jack Link s EMEA.AboutOur family owned and value driven business is dedicated to crafting protein-packed snacks that are loved by consumers worldwide. Our array of brands includes some of the fastest growing and innovating protein snack brands such as Jack Link's, BiFi and Peperami.Our spacious and modern Jack Link s EMEA headquarters is located in the vibrant Amsterdam Houthavens, and includes a highly international team, with more than 25 different nationalities. Our EMEA team is committed to continuing its impressive EMEA expansion, one bite at a time, and becoming the regional leader in branded protein snacks.Job DescriptionPositionEmbark on an exciting IT infrastructure internship in Amsterdam to sharpen your troubleshooting and communication skills. Join Jack Link's dynamic IT Team, learn from experienced professionals, and gain hands-on experience in root cause analysis and resolving hardware/software issues. You will support our EMEA operations, collaborate closely with the team, and make a real impact.ResponsibilitiesAnalyze and resolve digital workplace issues for end users, both on-site and remotelyManage user accounts and permissions in the Active Directory to ensure smooth access and securityInstall, configure, and maintain Windows laptops, hardware, and software for optimal performanceUpgrade end-user workstations to enhance efficiency, including memory installationsCollaborate with the IT infrastructure team to assist in the configuration and maintenance of server infrastructureProvide timely support via calls and emails for efficient problem resolution while assisting the helpdesk in promptly resolving assigned ticketsParticipate in IT project management activities, contributing to project planning, execution, and developing and maintaining procedures and documentationWork with the IT security team to implement and enforce security measures for data protectionEngage with third-party vendors to troubleshoot and resolve technical issuesStay updated on the latest technology advancements and industry trendsThis internship offers diverse responsibilities that will help you develop a range of IT skills in a dynamic, innovative environment.QualificationsQualificationsCurrently pursuing a bachelor's or master's degree in information technology or a related fieldSkills and competenciesBasic technical troubleshooting skills, with the ability to diagnose and resolve technical issuesBasic understanding of networking principles and protocolsExcellent communication skills, both verbal and written, to effectively convey technical informationCreative problem-solving abilities to tackle complex issuesStrong time management skills, with the ability to prioritize tasks and meet deadlinesDedication to providing exceptional customer service with a patient and friendly approachKeen attention to detailWillingness to learn and adapt to new skills and evolving technologiesProficiency in maintaining accurate and concise documentation of work and proceduresMandatory requirement of English language skills; proficiency in other European languages, especially German, is a plus.Additional InformationAn internship at Jack Link s EMEA means learning in a fun, fast-growing international company with great ambitions.By Joining Us, You Will:Have the chance to kick-start your career as your unique self with all the support we can give you to become the best version of yourselfWork in an open, transparent, and inclusive culture with colleagues from all over the worldGain hands-on experience in a fast-paced FMCG environmentGet exposure to various aspects of the FMCG industryHave the opportunity to work with experienced professionals and network within the companyHave the potential for future employment opportunitiesGain valuable knowledge on how to build your resume to stand out with future employersHave the possibility to work on your research question or projectReceive a 600 euro monthly gross internship compensation for a full time internship and commuting allowance if commute is >5 kmAttend our fun and engaging eventsIf this sounds like an internship that is suited to your skill set, why not apply today