PATIENT ACCESS NAVIGATOR II
1 month ago
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
Team player with a genuine interest in resolving customer issues. Must enjoy interacting and working collaboratively in a team environment.
Proven ability to successfully handle more than the required number of physician specialties of a fully functional Navigator 1.
Ability to maintain (or exceed) minimum quantitative and qualitative performance metrics and expectations defined for position.
Ability to analyze issues and quickly identify the best resolution for the situation; solid decision-making skills.
Must demonstrate adaptability and flexibility while working within a fast-paced, ever changing environment. Ability to learn new things quickly.
Must have excellent time management and organizational skills.
Must be a strong computer user, including proficiency in the use of the Internet, Excel, Word and Outlook.
Knowledge of EPIC systems a plus.
Must be able to work varied hours/shifts as business needs change and evolve.
Must be able to wear a telephone headset and manipulate objects such as a pen, keyboard and mouse.
Bilingual skills are a plus.
Experience Required
1 – 2 years of direct experience within a Customer Service, Contact Center or scheduling environment, preferably within a Healthcare environment.
Experience in or knowledge of any of the following is preferred: central scheduling, medical terminology, insurance verification, registration, or hospital/physician office.
Must display a genuine interest in providing an excellent Customer Experience that aligns with Cooper’s business goals related to patient access throughout the Cooper landscape.
Excellent escalation skills in handling customer complaints independently; ability to support both quality and training programs.
Excellent oral and written communication skills with demonstrated ability to articulate relevant information and directions in an organized and concise manner
Education Requirements
High School diploma or equivalent required.
-
Patient Access Navigator II
2 months ago
Cherry Hill, United States Cooper University Hospital Full timeAbout Us: At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing...
-
Patient Access Coordinator II
2 weeks ago
Cherry Hill, New Jersey, United States Cooper University Hospital Full timeAbout Us:At Cooper University Health Care, we prioritize exceptional health care, which starts with our dedicated team. Our remarkable professionals are consistently exploring clinical advancements and improving access to state-of-the-art facilities, equipment, technologies, and research protocols. We are committed to our workforce by offering competitive...
-
Oncology Nurse Navigator
1 week ago
Cherry Hill, New Jersey, United States Summit Health, Inc Full timeOncology Nurse Navigator - Urology About Summit Health, IncAt Summit Health, we are dedicated to delivering patient-focused care through a physician-led network that prioritizes seamless healthcare experiences. Our diverse range of healthcare providers, including primary care, urgent care, and specialty services, cater to millions of patients both in-person...
-
Patient Access Representative II
1 week ago
Rock Hill, United States Conifer Health Solutions Full timeJob DescriptionSHIFT: PRN, Shifts Vary. Must be able to work all shifts (Days, Evenings, Nights, Weekends)JOB SUMMARY Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and...
-
Ambulatory Nurse II
2 months ago
Cherry Hill, United States Penn Medicine Full timeDescription Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today...
-
Patient Services Representative
2 months ago
Cherry Hill, United States Cooper University Hospital Full timeAbout Us: At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing...
-
Ambulatory Nurse II
2 months ago
Cherry Hill, United States Pennsylvania Medicine Full timePenn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn...
-
Patient Services Representative
6 days ago
Cherry Hill, United States Cooper University Hospital Full timeAbout Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing...
-
Patient Services Representative
2 months ago
Cherry Hill, United States Cooper University Hospital Full timeAbout Us: At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing...
-
Patient Access Representative II
2 months ago
Rock Hill, United States Conifer Health Solutions Full timeJob DescriptionSHIFT: Wednesday 7a-1p; Friday-Sunday 3p-3aJOB SUMMARY Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient...
-
Patient Access Representative II
1 month ago
Rock Hill, United States Conifer Health Solutions Full timeJob DescriptionSHIFT: Wednesday 7a-1p; Friday-Sunday 3p-3a JOB SUMMARY Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient...
-
Healthcare Access Specialist
5 days ago
Cherry Hill, New Jersey, United States Cooper University Hospital Full timeAbout Cooper University HospitalWe are committed to delivering exceptional healthcare services to our patients. Our team of professionals is dedicated to providing innovative and accessible care, leveraging the latest technologies and research protocols. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and...
-
Patient Services Rep, Cherry Hill
6 days ago
Cherry Hill, United States Thomas Jefferson University Hospital Full timeJefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley. Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds. Through the merger of Thomas Jefferson University and Philadelphia...
-
Patient Access
2 months ago
Chapel Hill, United States UNC Health Care Full time/ / Patient Access & Support Specialist - Professional Relations **Patient Access & Support Specialist - Professional Relations** Job ID: 13544 Location: Chapel Hill, NC Facility/Division: Shared Services Status: Full Time Shift: Variable Share: share to e-mail **#4 healthcare brand** in the United States overall and the **#2 most trusted** healthcare...
-
Patient Care Technician II
2 weeks ago
Chapel Hill, North Carolina, United States UNC Health Care Full timeIncentive Program: This role is eligible for our Nursing Support Incentive Program, which offers $5,000 distributed over a three-year commitment.Position Overview:The Patient Care Technician II (Nursing Assistant II + Administrative Support) is required for the Gastrointestinal Surgery Acute Care Unit. This unit is a 28-bed, inpatient nursing facility that...
-
Patient Services Rep, Cherry Hill
4 days ago
Cherry Hill, United States Thomas Jefferson University Hospital Full timeJefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley. Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds. Through the merger of Thomas Jefferson University and Philadelphia...
-
Patient Access Coordinator
3 days ago
Oak Hill, Florida, United States AdventHealth New Smyrna Beach Full timeAbout the RoleWe are seeking a highly skilled Patient Access Coordinator to join our team at AdventHealth New Smyrna Beach. As a Patient Access Coordinator, you will play a critical role in ensuring that patients are appropriately registered for all service lines.Key ResponsibilitiesEnsures patients are registered for all service lines, including eligibility...
-
Patient Services Rep, Cherry Hill
4 days ago
Cherry Hill, United States Thomas Jefferson University & Jefferson Health Full timeJefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley. Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds. Through the merger of Thomas Jefferson University and Philadelphia...
-
Patient Access Representative II
4 days ago
Rock Hill, United States Conifer Health Solutions Full timeJob DescriptionSHIFT: Nights, ED, Wednesday 1a-7a; Thursday-Saturday 7p-7aJOB SUMMARY Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic...
-
Patient Access Representative II
3 days ago
Rock Hill, United States Conifer Health Solutions Full timeJob Description SHIFT: Nights, ED, Wednesday 1a-7a; Thursday-Saturday 7p-7a JOB SUMMARY Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic...
