Route Driver

4 weeks ago


Greenville, United States Boar's Head Brand Full time

Hiring Company: Delicatessen Services Co., LLCOverview:The Route Driver plays a key role in developing new customer relationships while maintaining service levels with an existing customer base and is responsible for customer deliveries, warehouse operations, and in-store activities for our retail and food service customers. The Lead will assist the General Manager and Warehouse supervisor with day-to-day operations, including team scheduling, routing, training, supply/equipment ordering, and fleet maintenance. We are looking for individuals with a passion for providing excellent customer service and building internal and external contacts. They should excel at working both independently and as members of a team.Job Description:Essential FunctionsItemized check-in of delivered goods with a customer representative.Complete bi-weekly customer inventory.Create bi-weekly orders based on established inventory levels.Pull credits, create out-of-date memos, and issue customer credits.Complete merchandising resets and recommend opportunities for cross-merchandising.Complete one-on-one training with employees, including exceptional customer service, on-the-job safety procedures, safe driving practices, rotation procedures, and merchandising standards.Complete assigned Go-Spot-Check missions.Ability to communicate effectively with team members, colleagues, and supervisors across multiple means of comm, including phone, group messaging apps, email, and in-person.Understanding of route operations and logistics.Ability to attach reasonable expectancy of tasks to normal operations and problem-solving.Delivery of perishable goods to customers.Monitor truck maintenance schedule and coordinate maintenance.Understanding of "Full service" and "Drop & Go service" - Boar's Head merchandising standards, FIFO rotation, the difference between "working showcase" and "showcase," rotation standards of key accounts.Proficient in understanding receiving processes/procedures for each customer as well as their effect on the back-of-house.Complete additional activities or special projects as assigned.Additional Skills:Equipment and supply inventory managementProficient in DOT logging proceduresAbility to meet daily and monthly deadlines consistentlyEfficient time management and the ability to multitaskMinimum Requirements Physical Requirements Ability to stand for a minimum of 4 hoursAbility to bend, twist, reach, climb, stoop, kneel, crouch, and crawlAbility to lift or carry objects weighing up to 100 lbs; push or pull objects up to 1000 lbs.Ability to work in a refrigerated/freezer environmentJob Requirements High school diploma or equivalent, including basic math and reasoningAbility to speak and read English1+ years of experience as a Brand Associate or three years of experience in customer service, sales, warehouse, or a similar roleValid driver's license and clean driving recordBasic computer skillsTraining and Certification Requirements (Will provide) Product knowledge and customer serviceCompany HistoryServSafe certificationDOT compliance and Safe Driver trainingLocation:Greenville, SCTime Type:Full timeDepartment:Spartan Deli Provisions


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