Team Member

2 weeks ago

Hendersonville, United States Pi-Squared Pizza Full time

Summary of Position:

Provide friendly, responsive service to create an exceptional experience for all of our guests. Take orders and prepare all menu items. Cook and prepare a variety of food products including meats, poultry, vegetables, sauces, and other food products using a variety of equipment and utensils.

Benefits:

  • Flexible schedule
  • Employee meals
  • Tip sharing

 

Duties & Responsibilities:

· Complete opening and closing checklists.

· Prepare a variety of meats, poultry, vegetables and other food items for cooking using a variety of kitchen equipment. This includes (but is not limited to) washing, dicing, cutting, and slicing.

· Maintain appropriate portion control and consistently monitor food levels on the line.

· Understand and comply consistently with our cooking methods, quality standards and rules, policies and procedures.

· Operate pizza oven, assemble pizza boxes, sweep floors, perform closing tasks to company standards and wait on customers, both in person and over the phone.

· Handle, store and rotate all products properly, while maintaining proper food handling, safety, and sanitation standards.

· Maintain a clean and sanitary work and service area including tables, chairs, floors, shelves, walls, oven, and refrigeration equipment.

· Greet customers with enthusiasm and provide friendly, quality customer service.

· Suggestive sell menu items when taking orders at the front counter or over the phone.

· Take food orders from guests; accurately enter orders in our point-of-sale system, which relays orders to the kitchen.

· Accept payment, process credit card charges or make change accurately.

· Handle phone orders with professionalism and accurately collect information needed to complete order.

· Monitor and observe guests’ dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.

· Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

· Attend all scheduled employee meetings and brings suggestions for improvement.

· Promptly report equipment and food quality problems to Manager.

· Inform manager-on-duty immediately of product shortages.

· Team Members are required to be in uniform and ready to perform their duties upon clocking in to work their shift.

· Employee will be trained in several operational areas of Pi-Squared Pizza and is expected to perform multiple duties at any given time.

· Perform other related duties as assigned by the manager-on-duty.

 

Qualifications:

· Previous restaurant experience is preferred, but not required.

· Possess basic math skills and have the ability to handle money and operate a point-of-sale system.

· Be able to work in a standing position for long periods of time (up to 9 hours).

· Be able to reach, bend, stoop and frequently lift up to 50 pounds.

· Have exceptional grooming and hygiene habits.

 

The ideal candidate will:

· Have the ability to develop positive working relationships with all restaurant employees and work as part of a team by helping others as needed or requested.

· Have the ability to speak clearly and listen attentively to guests and other employees.

· Have the ability to maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments.

· Be able to exhibit a cheerful and helpful attitude, and provide exceptional customer service.

· Be able to adapt to changing customer volume levels with a sense of urgency.

· Have the ability to demonstrate a complete understanding of the menu.

· Be able to follow instructions for recipes and sanitation guidelines.

· Have the ability to be cross-trained in all areas of the kitchen and line.

· Have the ability to communicate in the primary language(s) of the work location.

JB.0.00.LN

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