Hospitality Agent
4 days ago
Description:
Schedule:
Weekdays + Weekends
Who you will be working for: The Springs Resort
The Springs Resort, located in the heart of Pagosa Springs, Colorado, is a renowned luxury destination celebrated for its 25 naturally hot therapeutic mineral pools from the deepest geothermal hot spring, The Mother Spring. Nestled alongside the San Juan River, the resort offers breathtaking views of the surrounding mountains and is an ideal retreat for relaxation and rejuvenation. Guests can indulge in world-class spa treatments, unwind in the healing waters, and experience the tranquil ambiance of this serene getaway. With a commitment to wellness and exceptional guest service, The Springs Resort provides an unforgettable experience for visitors seeking both adventure and relaxation in a stunning natural setting.
Where you will be working:
· 323 Hot Springs Blvd, Pagosa Springs, CO, 81147
· One of the best hot springs in the world.
· The world's deepest aquifer by Guinness World Records.
· Certified Great Place to Work May 2024-May 2025.
Your mission:
Should you choose to accept it
The Springs Resort is searching for a Front Desk Agent, where you'll be the first point of contact for our guests You'll play a key role in creating a welcoming atmosphere, managing check-ins and check-outs, and providing exceptional customer service. If you're passionate about hospitality and enjoy interacting with people, this position offers an exciting opportunity to make a positive impact on our guests' experiences.
Where you can make an impact:
- Greet and check in guests, ensuring a smooth and welcoming arrival experience.
- Manage guest check-outs and handle billing inquiries.
- Answer phone calls, respond to inquiries, and provide information about resort amenities and services.
- Maintain accurate guest records and manage reservations through the property management system.
- Address and resolve guest complaints or concerns promptly and professionally.
- Assist with concierge services, including activity reservations and local recommendations.
- Ensure the front desk area is clean and organized at all times.
- Collaborate with housekeeping and maintenance teams to meet guest needs.
- Handle cash and credit transactions accurately.
- Participate in team meetings and training sessions to enhance service delivery.
Where benefits shape a better life:
- Free rentals for ski equipment, tubes, kayaks, paddle boards, discounts on rafting and Hot Air Balloon rental discounts.
- Free professional theater tickets.
- $300 Experiential Fund (only for Full time)
- $200 housing stipend (only for full time)
- Soaking, bring up to 8 friends or family.
- Local shopping discounts.
- Food discounts, 30% on Wednesdays and 20% on other days.
- Extra income on guest shout outs.
- The ability to get hotel discounts in Texas. We own and manage hotels in Houston and San Antonio.
Why Our Team Members Build Long-Term Careers with Us:· Career Growth Opportunities· Fast-Paced Environment· Making a positive Impact on Guests· Employee Benefits and Perks· Opportunities for Training and Development
To learn more about us:· www.pagosahotsprings.com· Instagram - pagosahotsprings
If you have any questions reach out to Tom Sottek @ tsottek@pagosahotsprings.com
Education/Formal Training:
- High school diploma or equivalent required; degree in hospitality management preferred.
Experience:
- Previous experience in a front desk or customer service role preferred.
- Familiarity with property management systems is a plus.
Knowledge/Skills:
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Customer-focused mindset with a passion for providing outstanding service.
- Ability to handle cash and process transactions accurately.
- Basic computer proficiency, including MS Office and reservation software.
- Flexibility to work shifts, including weekends and holidays.
- Must be able to travel to The Springs Resort & Spa.
PI3c49031a1787-31181-36224483
-
Reservations Pre-Arrival Agent
3 days ago
Farmington, United States Nemacolin Woodlands Resort Full timeHere at Nemacolin, our associates know to "Expect the Unexpected" - You have come across the career opportunity where entertainment and excitement are the job description. This position must be committed to making every experience memorable all while Reservations, Agent, Customer Service, Hospitality, Guest Service, Reservation, Retail, Hotel
-
Resort Hospitality Ambassador
2 days ago
Farmington, Pennsylvania, United States Nemacolin Woodlands Resort Full timeRole OverviewWe are seeking an exceptional Resort Hospitality Ambassador to join our team at Nemacolin Woodlands Resort. In this role, you will be the face of our resort, providing top-notch customer service and ensuring that every guest has a memorable experience.Key Responsibilities:Provide exceptional customer service to guests, responding to their needs...
-
Falling Rock Front Desk Agent
3 days ago
Farmington, United States Nemacolin Woodlands Resort Full timeHere at Nemacolin, our associates know to "Expect the Unexpected" - You have come across the career opportunity where entertainment and excitement are the job description. This position must be committed to making every experience memorable all while Agent, Front Desk, Hospitality, Associate, Customer Service
-
Falling Rock Front Desk Agent
5 days ago
Farmington, United States Nemacolin Woodlands Resort Full timeHere at Nemacolin, our associates know to "Expect the Unexpected" - You have come across the career opportunity where entertainment and excitement are the job description. This position must be committed to making every experience memorable all while Agent, Front Desk, Hospitality, Associate, Customer Service Learn More
-
Front Desk Agent
4 months ago
Farmington, United States Nemacolin Inc Full timePOSITION SUMMARY: Here at Nemacolin, our associates know to "Expect the Unexpected" - You have come across the career opportunity where entertainment and excitement are the job description. This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort. The individual in the...
-
HOTEL FRONT DESK AGENT 3p-11p
6 months ago
Farmington, United States Indus Hospitality Group Full timeIndus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel...
-
Front Desk Agent
7 months ago
Farmington, United States Arbor Lodging Management Full timeArbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our culture is focused on connecting our guests with exceptional experiences. We are people-focused, data-driven, and...
-
Falling Rock Front Desk Agent
46 minutes ago
Farmington, United States Nemacolin Woodlands Resort Full timePOSITION SUMMARY: Here at Nemacolin, our associates know to "Expect the Unexpected" - You have come across the career opportunity where entertainment and excitement are the job description. This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort. The individual in the...
-
Guest Service Agent
3 months ago
Farmington, United States Nemacolin Inc Full timeNemacolin is in search of efficient, courteous and professional individuals that can provide excellent customer service while successfully transferring all incoming calls to the appropriate extensions. The Guest Service Agent will monitor and maintain all information requests and the morning wake-up calls register as well as be able to answer questions...
-
Falling Rock Front Desk Agent
3 months ago
Farmington, United States Nemacolin Inc Full timePOSITION SUMMARY: Here at Nemacolin, our associates know to "Expect the Unexpected" - You have come across the career opportunity where entertainment and excitement are the job description. This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort. The individual in the...
-
Falling Rock Front Desk Agent
3 days ago
Farmington, United States Nemacolin Full timePOSITION SUMMARY:Here at Nemacolin, our associates know to "Expect the Unexpected" - You have come across the career opportunity where entertainment and excitement are the job description. This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort.The individual in the...
-
Falling Rock Front Desk Agent
5 days ago
Farmington, United States Nemacolin Full timePOSITION SUMMARY:Here at Nemacolin, our associates know to "Expect the Unexpected" - You have come across the career opportunity where entertainment and excitement are the job description. This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort.The individual in the...
-
Reservations Pre-Arrival Agent
3 weeks ago
Farmington, United States Nemacolin Inc Full timePOSITION SUMMARY: Here at Nemacolin, our associates know to "Expect the Unexpected" - You have come across the career opportunity where entertainment and excitement are the job description. This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort. The individual in this...
-
Front Desk Agent Representative
5 days ago
Farmington, United States The Springs Resort & Spa Full timeSchedule: Weekdays + Weekends Who you will be working for: The Springs ResortThe Springs Resort, located in the heart of Pagosa Springs, Colorado, is a renowned luxury destination celebrated for its 25 naturally hot therapeutic mineral pools from the deepest geothermal hot spring, The Mother Spring. Nestled alongside the San Juan River, the resort offers...
-
Front Desk Agent Representative
3 days ago
Farmington, United States The Springs Resort & Spa Full timeSchedule: Weekdays + Weekends Who you will be working for: The Springs ResortThe Springs Resort, located in the heart of Pagosa Springs, Colorado, is a renowned luxury destination celebrated for its 25 naturally hot therapeutic mineral pools from the deepest geothermal hot spring, The Mother Spring. Nestled alongside the San Juan River, the resort offers...
-
Front Desk Agent Representative
6 days ago
Farmington, United States The Springs Resort and Spa, Pagosa Springs, CO Full timeJob DescriptionJob DescriptionDescription:Schedule: Weekdays + Weekends Who you will be working for: The Springs ResortThe Springs Resort, located in the heart of Pagosa Springs, Colorado, is a renowned luxury destination celebrated for its 25 naturally hot therapeutic mineral pools from the deepest geothermal hot spring, The Mother Spring. Nestled alongside...
-
Customer Service Representative
4 days ago
Farmington, New Mexico, United States The Springs Resort and Spa, Pagosa Springs, CO Full timeThe Springs Resort and Spa in Pagosa Springs, CO is seeking a skilled Front Desk Agent Representative to join our team. This role offers an exciting opportunity to provide exceptional customer service and contribute to the resort's success.About the JobThis position is a key part of our front office operations, ensuring seamless check-in and check-out...
-
Night Audit
3 months ago
Farmington, United States Residence Inn Detroit Farmington Hills Full timeAbout Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...
-
Director/Registered Nurse
2 weeks ago
Farmington, United States MaineHealth Full timeDescriptionBe one of the first applicants, read the complete overview of the role below, then send your application for consideration.Franklin Memorial HospitalManagement/LeadershipReq #: 4120SummaryMaineHealth has an exciting nursing leadership opportunity at Franklin Hospital in Farmington, Maine. The Director - Medical/Surgical role requires collaboration...
-
ECHN | Speech Therapist
1 day ago
farmington, United States ECHN Full timeSpeech Therapist - Generous PTO + Holidays at ECHN summary: As a Speech Therapist at a community hospital, the role involves evaluating and treating patients to improve or restore their speech and language functions. The position requires strong communication skills and participation in interdisciplinary education while providing therapies tailored to...