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Customer Service Agent

1 week ago

Wichita, Kansas, United States Disability Solutions Full time

Do you want to join a fast-paced growing organization that values their customers, communities, and employees? Join our thriving firm today

We are searching for dedicated leaders who are full of positivity, excitement and are always up to new challenges. The ideal candidate for this role will have previous experience in hospitality, sales, or customer service as the skills can be transferable.



We take pride in our workplace culture as all of our employees have a passion for helping others We are in need of a Customer Service Agent who has a well-developed core consulting skills of customer support. research, analysis, presentation, and attention to detail.



Customer Service Agent Duties:

  • Speak to customers about our client's products and services
  • Utilize problem-solving and active listening to ensure customer inquiries are resolved
  • Establish new business opportunities and maintain current relationships with customers to increase customer retainment
  • Analyze campaign sales and recommend new methods, procedures, or organizational changes to increase customer satisfaction
  • Follow up with senior management to ensure the marketing and sales team reports are achieving company and client revenue goals