Assistant Store Manager

1 month ago


Sykesville, United States Disability Solutions Full time

Our regional headquarters are located in beautiful Frederick Maryland where the region is currently comprised of 9 retail stores, 2 warehouse locations and has roughly 300 employees. We hope to expand our retail footprint and believe we have capacity for upwards of 15-20 stores within our territory.

This is a unique opportunity to work in a smaller region, but have the support and infrastructure of one of the largest Goodwill’s in the network, Goodwill of Central and Northern Arizona (GCNA).  After the merger in 2020, Goodwill of Monocacy Valley has been able to grow retail revenue and stabilize operations with the support of GCNA’s innovative best practices.

6300 Georgetown Blvd Sykesville Maryland, 21784, +1 (410) 3192236

Salary: $45,000 per year

Position Description
Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members.


Essential Duties and Responsibilities:

  • Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
  • Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.
  • Ensures payroll costs and operating costs are managed to budget.
  • Ensures Team Members deliver excellent customer service to donors and customers.
  • Works to de-escalate customer situations while finding an appropriate solution.
  • Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
  • Partners with community businesses and organizations to promote Goodwill mission.
  • Serves as a Goodwill ambassador to the community.
  • Leads the day-to-day operations of the sales floor.
  • Ensures that Retail Store Associates and Customer Service Manager are well-trained and fulfill their duties and responsibilities.
  • Acts as a key holder for the store, closing shift manager, and backup to the Store Manager.
  • Processes complex sales transactions, including customer returns.
  • Ensures that Team Members are operating per company standards and procedures.
  • Will need to travel to other GCNA locations in order to assist other stores and to attend personal training and development classes.
  • Transfers to different stores at any given moment due to business needs.
  • Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.
  • Builds a high-performing team.
  • Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
  • Plays critical role in driving company culture change efforts and change management processes.
  • Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
  • Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

  • High School Diploma, GED, or equivalent work experience
  • One-year work experience in Retail Management required
  • One-year customer service experience required
  • Proficient in Microsoft Office Suite
  • Ability to pass a background check and drug screen, where applicable for position
  • Ability to speak and read English proficiently

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

  • 5 Medical Plans
  • Employer Funded Health Reimbursement Account (HRA)
  • 3 Dental Plans
  • Vision Plan
  • 401K (Immediate participation upon hire)
  • Employer Paid Life Insurance
  • Employee Assistance Program (EAP)
  • Paid Time Off; Sick and Vacation
  • Paid Holidays
  • These are just a few highlights of our key benefit offerings

Goodwill endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR Services at 602-535-4000, option 5, or Recruiting@goodwillaz.org. We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status. We will make reasonable accommodation and modification, including adaptive devices, to assist any person with a disability to apply for and, if hired, to perform the duties the position they seek. Assistance could include help in completing on-line application as well as providing alternative communication, e.g., Braille and Large Print.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job.  If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.



  • Sykesville, United States Disability Solutions Full time

    Our regional headquarters are located in beautiful Frederick Maryland where the region is currently comprised of 9 retail stores, 2 warehouse locations and has roughly 300 employees. We hope to expand our retail footprint and believe we have capacity for upwards of 15-20 stores within our territory.This is a unique opportunity to work in a smaller region,...


  • Sykesville, United States Aldi Inc. Full time

    ALDI - 84 Eldersburg [Store Service / Retail Associate / Checker] As a Cashier with ALDI, you will: Process customer purchases; Adhere to cash policies and procedures to minimize losses; Assist customers with sales, problems or concerns; Perform general cleaning duties; Stock shelves and displays neatly to maximize visibility and sales; Stock shelves and...

  • Operations Manager

    49 minutes ago


    Sykesville, Maryland, United States Domino's Full time

    Domino's seeks a skilled Operations Manager to lead the daily operations and service of our store. As an Assistant Manager, you will be responsible for overseeing the management of our store, ensuring seamless customer service, and maintaining high-quality food delivery. SalaryWe offer a competitive salary range of $40,000 - $60,000 per year, based on...


  • Sykesville, United States CARROLL INDEPENDENT FUEL COMPANY Full time

    Job DetailsLevelEntryJob LocationStore 91 - Sykesville, MDPosition TypeFull-Time/Part-TimeEducation LevelNoneTravel PercentageNoneJob ShiftAnyJob CategorySalesDescriptionJob Summary:The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The...


  • Sykesville, United States CARROLL INDEPENDENT FUEL COMPANY Full time

    Job DetailsLevelEntryJob LocationStore 91 - Sykesville, MDPosition TypeFull-Time/Part-TimeEducation LevelNoneTravel PercentageNoneJob ShiftAnyJob CategorySalesDescriptionJob Summary:The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The...


  • Sykesville, Maryland, United States ACTS Retirement-Life Communities Full time

    Key ResponsibilitiesAs an Inventory Management Coordinator at ACTS Retirement-Life Communities, you will be responsible for receiving, inspecting, accurately labeling, and storing food and non-food items.You will also ensure that all cold and dry storage areas are clean and organized, and monitor all food storage area temperatures.Requirements:High School...


  • Sykesville, Maryland, United States AutoDot Full time

    Job OverviewAutoDot is a leading used car store in Sykesville, MD, seeking an experienced Car Sales Associate to manage multiple tasks and provide exceptional customer service.

  • Donation Attendant

    5 months ago


    Sykesville, United States Disability Solutions Full time

    Our regional headquarters are located in beautiful Frederick Maryland where the region is currently comprised of 9 retail stores, 2 warehouse locations and has roughly 300 employees. We hope to expand our retail footprint and believe we have capacity for upwards of 15-20 stores within our territory.This is a unique opportunity to work in a smaller region,...


  • Sykesville, United States Ulta Beauty Full time

    Ulta Beauty - 6400 A Ridge Rd Suite A-2 [Sales Associate / Team Member] As a Beauty Advisor at Ulta Beauty, you'll: Make eye contact, smile, and promptly acknowledge and greet each guest entering the store; Determine each guest need and answer questions concerning products and services; Partner with management to ensure the guest needs are met; Recommend...

  • Retail Vape Associate

    3 weeks ago


    Sykesville, Maryland, United States Vape Zone LLC Full time

    Job TitleRetail Vape AssociateCompany OverviewVape Zone LLC is a leading provider of e-liquids, vaping products, accessories, and wellness products. With over 25 retail locations, we have established ourselves as a trusted brand in the industry.Salary RangeThe estimated salary for this position is $40,000 - $60,000 per year, depending on experience and...


  • Sykesville, United States Dental Care at Eldersburg Commons Full time

    Overview: Dental Care at Eldersburg Commons is looking for a Expanded Functions Dental Assistant to join our team. Why join a Heartland Dental supported office? If you are a reliable and positive individual looking for career satisfaction and continuing educational opportunities, join our team! A Heartland Dental supported office is seeking a friendly...

  • Car Sales Associate

    2 months ago


    Sykesville, United States AutoDot Full time

    Job DescriptionJob DescriptionAutoDot is looking for a Car Sales Associate to cover multiple tasks at our "no haggle-no hassle" used car store located in Sykesville, MD. This position is a combination of multiple tasks where we have some requirements:1) Proven customer service skills2) Understanding of domestic and foreign vehicles, trucks and SUVs3)...


  • Sykesville, Maryland, United States Kennedy Services Full time

    **Job Summary:**We are seeking a highly skilled Drug and Alcohol Program Manager to join our team at Kennedy Services. This is an exceptional opportunity for a professional with experience in managing drug and alcohol programs to leverage their expertise and contribute to the growth of our organization.**About Us:Kennedy Services is a leading staffing...


  • Sykesville, United States Disability Solutions Full time

    Our regional headquarters are located in beautiful Frederick Maryland where the region is currently comprised of 9 retail stores, 2 warehouse locations and has roughly 300 employees. We hope to expand our retail footprint and believe we have capacity for upwards of 15-20 stores within our territory.This is a unique opportunity to work in a smaller region,...

  • Medical Director

    3 weeks ago


    Sykesville, Maryland, United States CVS Health Full time

    Discover a rewarding career at CVS Health as a Medical Director, providing exceptional patient care in our retail healthcare settings. With over 1,100 locations across the US, we offer a unique opportunity to deliver high-quality, comprehensive care to diverse communities.CompensationOur competitive compensation package includes an estimated annual salary of...


  • Sykesville, Maryland, United States Peak Healthcare Full time

    About Peak HealthcareAt Peak Healthcare, we are dedicated to providing high-quality care to our patients. Our team of experienced healthcare professionals is committed to making a positive impact in the lives of those we serve.Salary and BenefitsThe estimated salary for this position is $85,000 per year, with opportunities for overtime pay. We also offer a...

  • Medical Assistant

    3 weeks ago


    Sykesville, Maryland, United States LifeBridge Health Full time

    Job Summary: Assist healthcare providers in delivering exceptional patient care, ensuring efficient workflows and high standards of service delivery. Key responsibilities include vital sign measurements, specimen collection, and administration of injections. Additionally, perform administrative tasks such as phone management, scheduling, supply ordering, and...


  • Sykesville, Maryland, United States Celebrations Speech Group Inc. Full time

    About Celebrations Speech Group Inc.Celebrations Speech Group Inc. is a private practice and Non-Public Agency with decades of experience providing quality special education and therapy services to children with special needs in schools, homes, and in clinics.Job OverviewWe are seeking a Part-time Occupational Therapist (OT) for a school-based assignment in...


  • Sykesville, Maryland, United States CVS Health Careers Full time

    About CVS Health CareersAt CVS Health, our purpose is to deliver enhanced human-centric health care for a rapidly changing world. We are committed to bringing our heart to every moment of your health, and we believe that every interaction with us should be personalized, convenient, and affordable.Job OverviewWe are seeking a Clinic Nurse Practitioner to join...


  • Sykesville, Maryland, United States Celebrations Speech Group Inc. Full time

    Celebrations Speech Group Inc. is seeking a dedicated and skilled Occupational Therapist to join our team in providing high-quality services to students in elementary schools in the Owings Mills, MD area.">The ideal candidate will have a strong background in Occupational Therapy, with a graduate degree in Occupational Therapy and an active Maryland OT...