Software Development Engineer, Amazon Connect
8 hours ago
As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Want to disrupt an industry by delighting customers? Looking for a job where your work can have direct and massive impact? Excited to join one of the newest and most exciting services? Come be a leader on a team that is building a product that will touch millions of people daily. Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive and launching it as a publicly available service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of services such as Amazon Lex, Amazon Polly, Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them. We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the . The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to and deliver scaleable, resilient systems while maintaining a constant customer focus. Industry analysts have said, “Amazon Connect is quietly positioned to massively disrupt by enabling companies to focus on customer service, not service centers.” and “Amazon is totally disrupting the customer contact center space as they have many other market-spaces with customer-centric solutions with open platform integration with assistance from the partner community.” As a developer on our team, you’ll own code end-to-end from requirements to development, and work closely with senior technical leaders within the team and across . You’ll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA, databases, AI, ML, Big Data and more. About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming languagePREFERRED QUALIFICATIONS- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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Software Development Engineer, Amazon Connect
10 hours ago
Seattle, United States Amazon Development Center U.S., Inc. Full timeAs part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology...
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Software Dev Engineer, Amazon Connect
10 hours ago
Seattle, United States Amazon Development Center U.S., Inc. Full timeAre you inspired to work with a team than launches products with direct and massive impact on Amazon’s customers? Are you excited to join one of the newest and most exciting AWS services? Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon...
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Software Dev Engineer, Amazon Connect
7 hours ago
Seattle, United States Amazon Development Center U.S., Inc. Full timeAs part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology...
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Sr Software Development Engineer, Amazon Connect
1 month ago
Seattle, United States Amazon Development Center U.S., Inc. Full timeAs part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology...
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Software Development Engineer, Amazon Advertising
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Seattle, United States Amazon Development Center U.S., Inc. Full timeAmazon's Software Builder Experience (ASBX) team empowers our software builders to focus on innovation for our customers. We remove toil, build intuitive tools, and champion the overall software builder experience across the company.As part of the Builder Tools team, you will drive automation initiatives that leverage Generative AI and industry-standard...
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Seattle, United States Amazon Development Center U.S., Inc. Full timeThe needs of the Amazon development community have changed as our business has grown. Builder Tools is creating tools to influence and improve the way software is developed, integrated, tested, and deployed around the world. This is an opportunity to work with some of the best and brightest in the industry, while innovating on new products and solutions....
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Seattle, United States Amazon Development Center U.S., Inc. Full timeAre you interested in building and influencing open source monitoring and observability? Would you like to use your engineering background to support best-in-class data cloud and large-scale distributed systems to enable big data processing in the cloud? We're looking for talented and driven individuals to join us.Amazon Managed Service for Prometheus is...
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Software Development Engineer
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Seattle, United States Amazon Development Center U.S., Inc. Full timeThe Amazon Software Builder Experience (ASBX) team is looking for a talented Software Development Manager with an eye for creating compelling UX and tools for software developers. Come join the team to improve the overall software development lifecycle at Amazon!ASBX has a mission to make Amazon the best place to be a software builder. It was established in...
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Software Development Engineer
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Software Development Engineer
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Software Development Engineer
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Software Development Engineer
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Software Development Engineer
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Seattle, Washington, United States Amazon Full timeOverviewAmazon is seeking a skilled Software Development Engineer to join our Financial Technology team. As a key member of our team, you will design and develop high-performance, globally scalable financial systems that support Amazon's current and future growth.Key Responsibilities* Design and develop services that facilitate global financial transactions...
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Seattle, Washington, United States Amazon Full timeAbout the RoleWe are seeking a highly skilled Software Development Engineer to join our Network Fabric Engineering (NFE) team in AWS Core Networking. As a key member of this team, you will be responsible for developing solution architectures, automating processes, and inventing new ways of operating Amazon's network.Key ResponsibilitiesParticipate in the...
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Software Developer LLMs – Q in Connect
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Seattle, United States Amazon.com Services LLC Full timeAs part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology...