Veterinary Coordinator

4 weeks ago

Portland, United States Portland Veterinary Emergency and Specialty Care Full time

Description Join Our Exceptional Team at Portland Veterinary Emergency and Specialty Care (PVESC) At Portland Veterinary Emergency and Specialty Care (PVESC), we’re building a unique and dynamic workplace where our team members thrive, grow, and continuously learn while delivering exceptional care to our patients and their families. If you’re looking to be part of a place that encourages growth, collaboration, and a sense of purpose, we want you to join our team and help us continue to create this special environment. About PVESC:  We are a growing 26-doctor emergency and specialty veterinary practice offering specialized care in surgery, internal medicine, oncology, dermatology, neurology, emergency & critical care, and cardiology. With endless opportunities to expand your knowledge and achieve success, PVESC is the ideal place to grow your career in veterinary medicine. We’re currently seeking an Emergency Client Coordinator to join our busy emergency department. In this vital role, you’ll serve as a key liaison between our clinical staff, client service representatives, and clients, ensuring smooth communication and seamless patient care. If you have veterinary experience (preferably emergency care), exceptional organizational skills, and a compassionate approach to client communication, we want to hear from you Why PVESC? We value our team members and are committed to providing a supportive and rewarding workplace. In addition to competitive compensation based on experience, we offer a comprehensive benefits package that includes: Medical, dental, and vision insurance Life insurance, long-term disability, and more Paid time off, paid volunteer hours, and holiday pay 401(k) with employer match Uniform allowance and personal pet discount Paid continuing education and professional development opportunities At PVESC, we foster a team-driven culture where every voice matters. We encourage all team members to contribute their thoughts, ideas, and energy to help us achieve collective success. We work collaboratively to make sure every member has the opportunity to shape their work life and grow professionally. Giving Back: As part of the PVESC team, you’ll also have the opportunity to give back to the community through continuing education events and community outreach programs, like Pet Rock in the Park—an annual pet-friendly event in Portland featuring live music, vendors, and much more. Requirements  What You’ll Do: As an Emergency Client Coordinator, you’ll be an essential part of the emergency department team, supporting our criticalists, emergency clinicians, technicians, and client service staff in a variety of important tasks. Your role will involve: Assisting with triage and patient intake, ensuring smooth and efficient communication throughout the emergency process Handling client communications, including updates, follow-ups, and providing important information to referring veterinary hospitals Discharging patients, ensuring all instructions and care plans are clearly communicated to pet owners Providing compassionate, clear, and effective communication with clients, helping them navigate the emotional and logistical challenges that come with emergency care Collaborating closely with clinical and administrative teams to ensure the best possible experience for clients and patients Supporting daily operations in the emergency department, including managing appointments, records, and patient flow  Who We’re Looking For: Previous veterinary experience is required, with a preference for emergency care experience Technician knowledge is preferred, but not mandatory—what matters most is your ability to communicate effectively, stay organized, and provide excellent client service Exceptional organizational and multitasking skills Strong customer service abilities, with a compassionate and solution-oriented approach The ability to collaborate with diverse teams and support the needs of both clients and staff   Ready to Make an Impact? If you’re excited to join a high-performing team, engage in meaningful work, and help elevate the quality of care at PVESC, we’d love to connect with you. Come join us and be a part of something truly special—where you’ll not only help patients and clients, but you’ll also have the chance to grow, learn, and make a lasting difference every day. #ACP1

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