Assistant Store Manager

1 month ago

Austin, United States Community Choice Financial Family of Brands Full time

Overview: As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Working closely with the Store Manager to develop your leadership skills in real-time, you will help coach our Customer Service Representatives and play a key role in helping the team produce results.  In return, we will help you reach the next level in your career by providing an ongoing comprehensive training and development program that will allow you to truly shine. Responsibilities: Provide an exceptional customer experience throughout the full cycle of the loan or pawn process by educating consumers and making recommendations based on their financial needs. Assist in customer account management by accepting payments, monitoring, and managing customer appointments. Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition.  Provide support, coaching, and development to Customer Service Representatives in order to improve the team’s potential. Maintain customer information in the Point of Sale system with accuracy and integrity. Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits. Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.  Utilize personal vehicle to complete bank deposits and other Company business throughout the workday. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels. Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week*. *Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements. Qualifications: High School Diploma or equivalent requiredAt least 3 months of supervisory, key holder, or relevant leadership experienceMinimum one year experience in customer service, sales, or retailExcellent verbal and written communication skillsAbility to work phone, Point of Sale, Microsoft Office, and other systemsMust be at least 18 years of age (19 in Alabama)Background check required (subject to applicable law)Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.Preferred Qualifications and SkillsAssociate degree or higherBilingual English/Spanish is a plus and may be required for certain locations What We Offer: Our Benefits Include**: A comprehensive new hire training program Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal developmentPerformance-based career advancementEducational Reimbursement Program (up to $5,000 per 12-month period, then up to $10,000 per 12-month period after five years with the Company) for select programs, courses, and certifications. Terms and conditions apply. Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) optionsTraditional 401(k) and Roth 401(k) Retirement plan with a generous Company match programCompany-Sponsored Life and AD&D InsuranceVoluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurancePaid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)Diverse Culture and Inclusive Environment**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. About Us TitleMax® is one of the nation’s largest title lending companies helping thousands of people every day get the cash they need through title loans/pawns and now in select states, with personal loans. Since our first store opened in 1998, TitleMax® has expanded to over 900 locations spanning 14 states. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com, or @titlemax.biz. In-store positions are in-person only.  The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

  • Assistant Store Manager Position

    1 week ago

    Austin, Texas, United States The UPS Store #2510 Full time

    About the JobWe are looking for an exceptional Assistant Center Manager to join our team at The UPS Store #2510. As a supervisor, you will play a critical role in maintaining high standards of customer service, managing inventory, and overseeing daily operations.Key ResponsibilitiesTeam Leadership: Supervise and motivate a team of retail professionals to...

  • Assistant Store Manager

    3 weeks ago

    Austin, United States Home Depot THD Full time

    Position Purpose: Assistant Store Managers (ASMs) report to the Store Manager and are responsible for managing store associates, sales, customer service, safety standards, product availability, store appearance, and profitability of a retail store. Each ASM has direct responsibility for a specific area of the store: Operations, Night Operations,...

  • Assistant Store Manager

    3 weeks ago

    Austin, United States Home Depot THD Full time

    Position Purpose: Assistant Store Managers (ASMs) report to the Store Manager and are responsible for managing store associates, sales, customer service, safety standards, product availability, store appearance, and profitability of a retail store. Each ASM has direct responsibility for a specific area of the store: Operations, Night Operations,...

  • Store Manager Assistant

    2 weeks ago

    Austin, Texas, United States Goodwill Industries of Central Texas Full time

    About UsGoodwill Industries of Central Texas is a leading nonprofit organization dedicated to empowering individuals and families in need. We provide employment, education, and support services to those seeking a better life.Estimated Salary: $50,000-$70,000/yearJob Summary:We are seeking an experienced Assistant Manager to oversee the daily operations of...

  • Assistant Store Manager

    3 days ago

    Austin, United States Spencer Gifts Full time $15

    Job Details Hourly rate ranges from $15.00 - $15.25 per hour and is dependent upon qualifications and experience. Benefits include: Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Contest Prize Awards, 401K Plan with Company Match, Medical/Dental/Vision Plans, Employee Assistance...

  • Assistant Store Manager

    3 days ago

    Austin, United States Spencer Gifts Full time $15

    Job Details Hourly rate ranges from $15.00 - $15.25 per hour and is dependent upon qualifications and experience. Benefits include: Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Contest Prize Awards, 401K Plan with Company Match, Medical/Dental/Vision Plans, Employee Assistance...

  • Assistant Store Manager PT

    7 days ago

    Austin, United States Lids Full time

    About Our CompanyGeneral Position SummaryPrinciple Duties and ResponsibilitiesGenerate SalesProduce sales gains, by providing customer service.To meet or exceed Company Objectives in all individual statistics.Learn to provide consistent, documented appraisal of an associate’s sales performance. Provide support by giving feedback on areas of strength and...

  • Assistant Store Manager PT

    6 days ago

    Austin, United States Lids Full time

    About Our CompanyGeneral Position SummaryPrinciple Duties and ResponsibilitiesGenerate SalesProduce sales gains, by providing customer service.To meet or exceed Company Objectives in all individual statistics.Learn to provide consistent, documented appraisal of an associate’s sales performance. Provide support by giving feedback on areas of strength and...

  • Assistant Store Manager

    4 months ago

    Austin, United States Shoe Carnival Full time

    Requirements: Ability to believe in our customer centered culture to deliver a superior customer service experience. , Starting Wage: $16.15   Are you passionate about the retail world and eager to take on a leadership role in a fast-paced, fashion-forward environment? Shoe Carnival, Inc. is looking for a dedicated and driven Assistant Store Manager to...

  • Assistant Store Manager

    3 weeks ago

    Austin, United States Tiff's Treats Full time

    Are you ready to start your sweet career with Tiff's Treats? Armed with an operating system designed to strip away the distractions that typically keep restaurant managers from focusing on what's most important, customers and team members, our Assistant Store Managers (ASMs) run day-to-day operations that drive Tiff's Treats' brand and growth...

  • Assistant Store Manager

    4 weeks ago

    Austin, United States Shoe Carnival, Inc. Full time

    Starting Wage: $16.15Are you passionate about the retail world and eager to take on a leadership role in a fast-paced, fashion-forward environment? Shoe Carnival, Inc. is looking for a dedicated and driven Assistant Store Manager to join our family. This is an excellent opportunity to put your retail experience to work, grow professionally, and make a...

  • Assistant Store Manager

    3 weeks ago

    Austin, United States Shoe Carnival, Inc. Full time

    Starting Wage: $16.15 Are you passionate about the retail world and eager to take on a leadership role in a fast-paced, fashion-forward environment? Shoe Carnival, Inc. is looking for a dedicated and driven Assistant Store Manager to join our family. This is an excellent opportunity to put your retail experience to work, grow professionally, and make a...

  • Store Operations Manager

    4 weeks ago

    Austin, Texas, United States Westlake Hardware, Inc. Full time

    About UsAt Westlake Hardware, Inc., we are dedicated to providing exceptional customer service and promoting a positive work environment.Job SummaryWe are seeking a highly motivated and organized Floor Supervisor to assist with managing overall store operations and assume primary responsibility for store operations in the absence of the General Manager...

  • Lids | Assistant Store Manager PT

    7 days ago

    austin, United States Lids Full time

    About Our CompanyGeneral Position SummaryPrinciple Duties and ResponsibilitiesGenerate SalesProduce sales gains, by providing customer service.To meet or exceed Company Objectives in all individual statistics.Learn to provide consistent, documented appraisal of an associate’s sales performance. Provide support by giving feedback on areas of strength and...

  • Assistant Store Manager

    6 days ago

    Austin, United States Aritzia Full time

    THE TEAMThe mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiencesTHE OPPORTUNITYAritzia is growing and our Store Management Department is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People...

  • Assistant Center Manager

    7 days ago

    Austin, Texas, United States The UPS Store #2510 Full time

    The UPS Store #2510 seeks an experienced Assistant Center Manager to oversee day-to-day operations, ensuring exceptional customer service delivery. This key role involves managing productivity, personnel, and business development while maintaining a high level of customer satisfaction.Job Summary:Assist the Center Manager in running the retail locationHelp...

  • Assistant Store Manager

    7 days ago

    Austin, United States Disability Solutions Full time

    If golf is your passion, you'll love growing the game at Golf Galaxy. We are home to the Trusted Advisors whom every golfer relies on to better their best. What separates us from any other retail golf experience is our teammates and innovative technology focused on finding the best fit for golfers of all ages and abilities.We are committed to creating an...

  • Assistant Store Manager

    1 week ago

    Austin, United States Golf Galaxy Full time

    If golf is your passion, you'll love growing the game at Golf Galaxy. We are home to the Trusted Advisors whom every golfer relies on to better their best. What separates us from any other retail golf experience is our teammates and innovative technology focused on finding the best fit for golfers of all ages and abilities.We are committed to creating an...

  • Store Manager, Austin

    4 days ago

    Austin, United States Jones Road Beauty Full time

    We are looking for a Retail Store Manager to lead the Jones Road team in the opening and day-to-day operations for our brand new Austin Texas location, coming soon. The ideal candidate is energetic and experienced in makeup artistry with a passion for clean, natural beauty to assist and educate customers while providing the highest level of customer...

  • Store Manager, Austin

    4 days ago

    Austin, United States Jones Road Beauty Full time

    We are looking for a Retail Store Manager to lead the Jones Road team in the opening and day-to-day operations for our brand new Austin Texas location, coming soon. The ideal candidate is energetic and experienced in makeup artistry with a passion for clean, natural beauty to assist and educate customers while providing the highest level of customer...