Intelligent Automation Advisory Lead

Intelligent Automation Advisory Lead

Cognizant’s Intelligent Automation practice values diverse backgrounds. If your experience does not match 100% of what is posted below, but you believe you can make a positive impact on our clients, we encourage you to apply.

Position Description:

Our Intelligent Automation Advisory team is seeking a team member that has a deep understanding of Intelligent Process Automation, enabling business users to become citizen developers and is passionate and informed in how generative AI capabilities can help our clients advance their intelligent automation and AI strategies. You will be working alongside our clients to develop their portfolio, build capabilities, risk management and governance to deliver automation and AI solutions. You will advise and drive the implementation of best practices and leverage organizational change approaches to drive adoption and across business functions.

If you are a leader who is passionate about working across teams to enable the use of technology across an organization, bringing together IT and business teams, this role is for you. You will have the opportunity to create the working model of the future that leverages automation, citizen development, and Generative AI to solve challenging problems, create efficiency and empower employees. If your greatest strengths are building relationships, delivering results, and executing programs at scale, then this role is where you will shine.

What you will do:

• Collaborate: Work with cross-functional teams to drive excellence with clients’ automation programs and empower employees through citizen development. Enhance creativity and innovation by working across teams, facilitating workshops, and diverse perspectives.
• Scale Programs: Assist clients in scaling Automation and/or citizen development initiatives across the enterprise, driving significant operational improvements, scoping, planning, managing, and monitoring projects, with the proper discipline around documentation, risk management, and stakeholder communication.
• Operationalize: Guide clients in operationalizing automation and citizen development, fostering a culture of continuous learning and development. Provide mentorship and ensure successful adoption and implementation.
• Best Practices: Disseminate automation and GenAI best practices in a structured, repeatable way. These may include ideation, managing opportunities, delivering solutions, and ensuring practices address responsible AI practices, bias mitigation, and transparency around ethical decision-making.
• Thought Leadership: Support our clients in their journey enabling them to take advantage of the latest thought leadership and contributing as thought leaders.

What you will bring:

• Intelligent Automation Experience: Proven experience with Intelligent Automation vendors, tools and their application in business processes. Ideally, you will have similar levels of proficiency in ML, AI, and Gen AI.
• Citizen Development experience: Ideally you have experience with citizen development utilizing Automation technology, or Advanced Microsoft technologies, e.g. Power Apps
• Organizational Change Management: Strong ability to drive change with a focus on Gen AI and/or citizen development adoption. Keen eye and creativity on how to engage with people at all levels to enable adoption across an enterprise.
• Leadership: Demonstrable leadership capabilities in guiding teams through technological advancements. Strong program & project management skills. Team player who can work across all levels to deliver outcomes.
• Critical Thinking: Strength in breaking down ambiguous, high-level goals into executable steps. Ability to develop collaborative relationships with clients and across teams to ensure alignment of goals, an inclusive working environment, and a solution mindset that helps bring all along the journey to achieve results and desired change. Ability to critically think through challenges to provide creative solutions.
• Transform Strategy to Action: Results oriented mindset that focuses on creating results. Must have the flexibility to be hands-on and drive results as well as lead teams and influence stakeholders.
• Communication: Excellent written and verbal communication skills, with the ability to flex messaging for stakeholders at all levels. i.e. creating documentation, executive communication, general enterprise messaging through multiple channels and formats, etc.
• Travel: Ability to travel to client sites as needed.

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.