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Clinical Services Line Manager
2 months ago
The Clinical Program Manager’s primary responsibilities include: Oversight and overall management of Genesee Regional CRU program. Meeting performance targets set by the Leadership Team related to services provision, quality assurance and fiscal viability. Plan, organize, and direct service provision, protect the rights of persons served, develop and maintain budgets, allocate resources, assess and document the progress of persons served, facility expanded program and community resources. Hire, train, coach and mentor clinical workforce to ensure consumers receive care consistent with their personal plans and goals.
Why a Clinical Program Manager at Hope…
Make a difference in people's lives, including your own.
Here are just some of the ways Hope Network invests in you for all that you do:
- Starting Pay: $47,000 – $57,000
- up to $7,500. New Hire Bonus
- Medical, Dental, Vision begins on day one
- Career pathing and growth opportunities
- Flexible, work location
- Educational reimbursement
- Paid Training
- Paid Holidays
- Generous paid time off
- Retirement savings plan with employer match
- Student Loan Forgiveness eligible employee
- Employee Assistance Program
How you will change lives…
Oversight and overall management of Genesee Regional CRU program. Meeting performance targets set by the Leadership Team related to services provision, quality assurance and fiscal viability. Plan, organize, and direct service provision, protect the rights of persons served, develop and maintain budgets, allocate resources, assess and document the progress of persons served, facility expanded program and community resources. Hire, train, coach and mentor clinical workforce to ensure consumers receive care consistent with their personal plans and goals.
Manage the program in a manner consistent with Hope Network’s mission, policies, and compliance with standards established by Hope Network, our funders, CARF and all licensing and accreditation standards.
Office hours 8am to 4 pm, or 9 am to 5 pm or 10 am to 6 pm Monday- Friday.
On-call twenty-four hours each day, no weekends (unless covering for Residential Program Manager due to PTO, etc.).
Responsible for developing and retaining workforce member through performance reviews, , development activities, formal and informal training and progressive discipline in accordance with Hope Network’s Employee Handbook. Respond to workforce member needs and questions. Be a role model for good morale and promote positive work relationships
Participate, as requested, in Person-Centered Planning meetings, oversee the implementation of the consumer’s individualized treatment plan, evaluated effectiveness of treatment plan goals and interventions, and make recommendations to case manager concerning amendments, as needed.
Promote full community inclusion of residents through a wide range of individual and small group community-based activities.
Monitor emergency crisis protocols according to accepted crisis intervention methods and techniques; coordinate with other services, as needed.
Maintain quality assurance protocols and oversee monitoring procedures
Ensure accuracy of bed occupancy for billing purposes and ensure all residents have a current service authorization and a current Individual Plan of Service that supports the medical necessity of that level of care.
Educational / Talent Requirements:
Qualified Mental Health Professional (QMHP)
Masters Degree Required
Fully licensed Mental Health Professional LMSW, preferred
Two (2) years of management or supervisory experience
At least one year prior employment experience in a human service area
Knowledgeable about Stages of Change, Trauma Informed Care, Seeking Safety, Family Psycho Education.
Maintain a valid motor vehicle operator license
Ability to work independently with flexible hours including occasional nights, holidays or weekends to ensure highest level of care for persons served.
Demonstrated ability to manage resources, make decisions and exercise good judgement.
EducationPreferredMaster of Social Work or betterLicenses & CertificationsPreferredLim Lic Master Social WkrLic Master Social WorkerSkillsPreferredeCare User
