Sprinkler Service Technician I

3 weeks ago

West Chester, United States Johnson Controls Full time

Sign on Bonus AvailableWhat you will do Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Contact customer representative and ascertain equipment/systems problems. Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications. These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge, and fire pumps. Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc., to diagnose and repair equipment. Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals. Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction. Electronically complete Service Acknowledgements with proper coding and obtain customer’s signature. Participate in a scheduled On-call rotation. Perform other duties as assigned.  What we look for  Required 5 years of documented experience in Fire Sprinkler/Suppression industry Experience in reading and interpreting blueprints, submittals, and operational/product manuals  High School Diploma or equivalent required Must be willing to travel. Ability to follow verbal and written instructions  Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.  Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.  Ability to work flexible hours including weekends to meet customer requirements  Able to participate in an on-call rotation schedule - Overnight travel will be required  Demonstrate a high level of customer service  Maintain truck inventory to ensure timely response to customer needs Ability to adhere to, implement, and always follow safety guidelines and procedures  Strong organizational skills, positive attitude, and an ability to learn quickly  Possess a valid driver’s license and driving record that meets company requirements  Able to pass a pre-employment background and drug test  Must possess and retain current State Fire Protection License or Journeyman License valid   Hiring Hourly Range:  USD $21.00/HR to $26.00/HR USD. (Hourly Rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)  This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careers.Preferred  NICET Level II#TechHiring

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