Event Sr. Technical Lead, Audio Visual

3 weeks ago

Oxon Hill, United States Disability Solutions Full time
Position Overview

The Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is intended to be a bridge between technical lead and technical specialist and reports to an Operations Manager, Dir, Operations or DET.

Key Job Responsibilities

Equipment Operation

• Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section.

• Troubleshoots technical issues and resolve problems quickly as they arise.

• Complies with all Company security and safety measures.

• Ensures equipment is secure from theft and/or damage when in use.

Customer Service

• Provides excellent service and strives to exceed the expectations and needs of internal and external customers.

• Maintains a positive relationship with all clients through effective communication.

• Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction.

• Understands and fosters the hotel/client relationship.

Training/Staff Development

• Creates an atmosphere that fosters the development of technical and leadership skills in other employees.

• Provides mentorship and coaching to technical, sales, and operations team members to develop technical skills as needed.

Event Supervision

• Performs advanced work (pre/during/post event) with operations team members.

• Supervises and directs other technicians during an event.

Equipment Maintenance

• Assists team with proper security, storage, transportation, and maintenance of equipment.

• Performs inventory and forecasting of equipment needs.

Job Qualifications

• Bachelor's Degree is preferred.

• 2+ years of field experience in specialty area is required.

• 2-3 years of customer service or hospitality experience is preferred.

• Internal applicants must be Technical 1-Star Certified before applying. External applicants will validate and achieve their Technical 1-Star Certification within 60 days of start date.

• Internal Candidates must show completion of 50% of hands-on skill verification for appropriate core discipline (Audio, Lighting, Projection, Video).

• Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.

• Strong customer, client and coworker interface experience and abilities.

• A valid driver's license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable.

• Must be able to lift 50 lbs.

Competencies

Deliver World Class Service

• Hospitality

• Ownership

Do The Right Thing

• Demonstrates Self-Awareness

Drive Results

• Ensures Accountability

See The Big Picture

• Decision Quality

• Manages Complexity

Value People

• Collaborates

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

Warehouse

Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays.

Physical Requirements

Team members are required to meet the specified physical criteria to effectively execute essential job functions. The frequency options for these requirements are categorized as Continuously, Frequently, Occasionally, and Never.

Occasionally:

• Peripheral Vision

• Carrying 51-100 lbs.

• Pushing/Pulling Over 100 lbs.

Frequently:

• Color Vision

• Depth Perception

• Lifting 16-50 lbs.

• Carrying 16-50 lbs.

• Pushing/Pulling 16-50 lbs. & 51-100 lbs.

Continuously:

• Close Vision

• Distance Vision

• Hearing

• Lifting 0-15 lbs.

• Carrying 0-15 lbs.

• Pushing/Pulling 0-15 lbs.

In terms of time allocation per day:

• 0-1 hours/day: Climbing

• 2-3 hours/day: Sitting, Stooping, Crawling, Kneeling, Bending, Reaching (above your head)

• 4-5 hours/day: Standing, Walking, Grasping

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

  • Event Technical Supervisor, Audio Visual

    3 weeks ago

    Oxon Hill, United States Disability Solutions Full time

    Position OverviewThe Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for...

  • Audio - Visual Field Engineer - Philly/NJ

    1 month ago

    Cherry Hill Township, United States Diversified Full time

    Audio - Visual Field Engineer - Philly/NJ Cherry Hill Township, NJ, USA Req #3920 Wednesday, December 11, 2024 At Diversified, we don't just follow tech trends - we set them by leveraging the...

  • Account Manager/Sales Engineer

    7 days ago

    Sugar Hill, United States Peachstate Audio & Lighting Full time

    Job DescriptionJob DescriptionPeachstate Audio is an independently owned, value-added distributor that has been a part of the Professional Audio & Visual & Lighting Community for almost 50 years. We pride ourselves on our customer service, sales and product expertise, and ability to curate a wide array of solutions for our customers. We view ourselves as an...

  • Sr. Event Planner

    1 week ago

    Chapel Hill, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a contract for a Sr. Event Planner position in Chapel Hill, North Carolina. As part of the job, you will be expected to handle tasks related to event planning, budget processes, calendar management, and travel arrangements coordination.Responsibilities:• Plan and execute special events, ensuring smooth conduct...

  • Developer - Full Stack (Sr.)

    1 month ago

    Oxon Hill, United States Quadrant Full time

    Sr. Full Stack Developer National Harbor, MD From: $145,000MUST: Public Trust Clearance Sr. Full Stack Developer Experience with Laravel, Vue3 and Quasar framework ( Must/non-negotiable) 10+ years of relevant experience with full-stack application development supporting Agile development environments with HTML5, Java, Java Script, Python, Tomcat, Apache,...

  • Event Director Lead

    3 weeks ago

    Oak Hill, West Virginia, United States BSA Summit Group Full time

    **Job Summary:**We are seeking a highly skilled and experienced Event Support Director to join our team at BSA Summit Group.The successful candidate will be responsible for leading the event team, executing 'Run of Shows' with precision, and providing exceptional customer service to our guests.About the Role:Lead the event team by reading and executing 'Run...

  • Home Audio Sales Representative

    3 weeks ago

    Pleasant Hill, California, United States Acosta Group Full time

    Job Description:As a Home Audio Sales Representative, you will be the face of Sonos at our partner store, Best Buy in Pleasant Hill, CA. You will showcase the latest innovations in home audio to customers and promote the Sonos brand.About Us:ActionLink is a leading provider of retail services, marketing, and foodservice agencies. We empower brands to connect...

  • Sr. Oracle Fusion Cloud Financials

    1 month ago

    Rock Hill, United States 3D Systems Full time

    SR. ORACLE FUSION CLOUD FINANCIALS & RMCS LEAD WHO WE ARE: More than 30 years ago, 3D Systems launched the 3D printing industry and has been leading additive manufacturing innovation ever since. Today, our diverse, global workforce brings innovation, performance, and reliability to every interaction - empowering our customers to create physical products at a...

  • Sr. Electrical Designer

    2 months ago

    Cherry Hill, United States PEAK Technical Staffing USA Full time

    We are looking hire a Sr Electrical Designer coming from chemical, oil/gas and power industries.Client Description:Client offers quality engineering and design services in the instrumentation, electrical, process control, mechanical, civil and structural fields for chemical, oil/gas, pharmaceutical and power industries.Job Description:The Sr. Electrical...

  • Sr. Analytics Process Architect

    2 weeks ago

    Cumberland Hill, United States FM Global Full time

    FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management...

  • Senior Project Lead

    3 weeks ago

    Oxon Hill, Maryland, United States WhirlWind Technologies, LLC Full time

    Job OverviewWe are seeking a talented Project Manager to join our team at WhirlWind Technologies, LLC.The ideal candidate will have experience in managing client-facing projects and possess strong leadership skills to drive project success.This role involves executing strategic business priorities, providing support for best practices across task areas, and...

  • Project Coordination Lead

    3 weeks ago

    Oxon Hill, Maryland, United States WhirlWind Technologies, LLC Full time

    Job RoleWe are seeking an experienced Project Coordination Lead to join our team at WhirlWind Technologies, LLC. This role will be responsible for coordinating projects, developing processes to improve workflow, and overseeing projects that increase impact.The successful candidate will have a proven track record in project coordination, leadership, and...

  • Visual Arts Mentor

    5 days ago

    Rock Hill, South Carolina, United States Winthrop University Full time

    Art Facilitation Opportunities:">We are seeking skilled and motivated individuals to serve as Visual Arts Mentors in our Arts Bridge Summer Institute. As a mentor, you will work closely with professors to facilitate hands-on workshops in visual arts.">About the Role:">Your primary responsibility will be to assist professors in preparing materials and...

  • Corporate Event Manager

    3 days ago

    Chapel Hill, United States Voltage, LLC Full time

    Are you a seasoned event management professional who thrives on delivering exceptional experiences for C-level executives and diverse audiences? We are seeking a Corporate Event Manager to spearhead an exciting portfolio of high-impact events—from large-scale trade shows and corporate excursions to comprehensive company training programs. In this...

  • Digital Transformation Project Lead

    3 weeks ago

    Oxon Hill, Maryland, United States WhirlWind Technologies, LLC Full time

    Project Manager OpportunityWe are seeking a highly skilled Project Manager to lead the planning, execution, and delivery of an emerging technologies information technology (IT) project. The successful candidate will have experience in managing complex projects, leading technical staff, and serving as a liaison between business and technical aspects.The ideal...

  • Senior Full Stack Web Developer

    3 weeks ago

    Oxon Hill, Maryland, United States Quadrant Full time

    About the RoleWe are currently seeking a seasoned Sr. Full Stack Developer to join our team at Quadrant. In this role, you will play a vital part in the development of full-stack applications using advanced technologies. Your expertise will enable us to deliver high-quality solutions that meet our clients' needs. If you're passionate about software...

  • Technical Support Specialist

    4 days ago

    Rocky Hill, Connecticut, United States Global Channel Management Full time

    About the role at Global Channel Management: A technical support specialist is needed to provide customers, distribution partners, and sales representatives with technical support on our adhesives products and solutions through our technical helpline. The ideal candidate will have 2+ years of experience in a similar role and possess strong oral and written...

  • Business Development Lead

    5 days ago

    Oxon Hill, Maryland, United States WhirlWind Technologies, LLC Full time

    About the RoleAs a Business Development Lead – Data Science at WhirlWind Technologies, LLC, you will be responsible for executing strategic business priorities and providing support for best practices across the task areas. This includes establishing processes and administration of program review and evaluation, development of milestones, resource...

  • Sr. Electrical Engineer/Project Manager

    3 weeks ago

    Cherry Hill, United States Penn Technical Staffing Full time

    A well-established engineering firm in Cherry Hill, NJ that specializes in Mechanical, Electrical, Plumbing, HVAC & Fire Protection systems is seeking a Sr. Electrical Engineer to join their team. This is a full time, direct opportunity complete with a competitive salary and benefits. This person must be a quality oriented individual to perform electrical...

  • Strategic Operations Lead

    4 days ago

    Oxon Hill, Maryland, United States WhirlWind Technologies, LLC Full time

    **About WhirlWind Technologies, LLC**We are a management consulting and technology company dedicated to helping our clients succeed. Our mission is to design, build, and manage secure environments that support data-driven decision making and data-powered products.**Position Overview**WhirlWind Technologies, LLC is seeking an experienced Project Manager to...