General Manager

2 days ago

Hutchinson, United States Westlake Hardware, Inc. Full time
About Ace Retail Holdings

Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.

Service, Passion, Respect, Integrity, Teamwork and Excellence

About Westlake Ace Hardware

Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of:

Service, Passion, Respect, Integrity, Teamwork and Excellence

General Summary

The General Manager is responsible for ensuring superior customer service in their store. They must develop associates at all levels, drive sales and profitability, and maintain effective expense and payroll budget management. They will also ensure compliance with effective inventory management and merchandising practices and all Westlake policies and procedures.

Essential Duties and Responsibilities

Customer Service
  • Provide positive representation of Westlake Ace Hardware.
  • Proactively assist customers in solving problems.
  • Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
  • Provide a friendly, outgoing demeanor; work well with customers as well as associates.
  • Ensure all calls and pages are answered promptly, courteously and effectively.
  • Handle customer complaints. Work to resolve problems with the customer and have Westlake's best interest taken into consideration.
  • Possess excellent product knowledge and knowledge of store layout and location of products.
Store Operations
  • Ensure a positive, professional and safe work environment for all associates.
  • Supervise the general operations of the entire store.
  • Responsible for ordering and maintaining desirable product inventory levels to ensure store profitability in compliance with corporate objectives.
  • Ensure compliance with all practices, policies and procedures necessary to manage inventory shrink. Monitor shrink numbers and take corrective actions.
  • Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment).
  • Ensure receiving, checking in, stocking of merchandise for the store is being done completely.
  • Responsible for maintenance of back stock levels.
  • Oversee and assist with the daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
  • Provide assistance in the overall general maintenance of the store.
  • Ensure forklift operations and receiving is completed in a safe and efficient way.
  • Ensure weekly price changes are being completed.
  • Ensure monthly cycle counts and negative on hand reports are being completed.
  • Ensure signage is current in the entire store.
  • Provide a clean and orderly sales floor, including end caps and ad goods merchandised.
  • Ensure special orders and rain-checks are being completed properly.
  • Ensure ad signage and products are ready for the customers.
  • Perform all other duties as assigned.
Store Support Operations
  • Responsible for the P & L and other corresponding reports.
  • Assist District Manager with the budget process for sales and expenses.
  • Manage payroll and other controllable expenses.
  • Responsible for the implementation of Store Support programs.
  • Attend trade shows and seminars with company guidance.
  • Responsible for successful Loss Prevention, Safety and Internal Audits.
  • Assist with special projects within the district as set forth by the District Manager.
Hiring and Training of Associates
  • Conduct weekly management staff meetings.
  • Ensure effective training and development of all associates.
  • Recruit prospective associates for possible management positions throughout Westlake Ace Hardware.
  • Manage and support the hiring, scheduling, reviewing, rewarding and coaching of all store associates including management.
  • Actively recruit and promote the advancement of Westlake associates.
Leadership
  • Become an integral part of the community in which you live and work through civic organizations and being community minded.
  • Challenge all associates to think of ways to better merchandise product, control expenses and increase sales.
  • Lead by example; be approachable by all associates and customers.
Other Essential Requirements

Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
  • SERVICE - Amaze our customers, our associates and our communities by delivering on our helpful promise.
  • PASSION - Showing our love for the work we do, our customers, and our associates.
  • RESPECT - A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.
  • INTEGRITY - An authentic commitment to moral and ethical behavior.
  • TEAMWORK - Together we can achieve extraordinary things.
  • EXCELLENCE- A disciplined approach to achieve outstanding results through continuous improvement.
Minimum Skills, Requirements and Qualifications
  • High School or GED equivalent.
  • Must have previous retail management experience. Hardware experience preferred.
  • Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details

Starting at $50,000 / yr

For a full list of benefits and open positions, please visit us at: https://acehardware.wd1.myworkdayjobs.com/en-US/Westlake_External

Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:

Create Job Alert

Equal Opportunity Employer
Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.

  • General Manager

    1 month ago

    Hutchinson, United States Westlake Hardware, Inc. Full time

    About Ace Retail Holdings Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. ...

  • General Manager

    3 days ago

    Hutchinson, United States Westlake Hardware, Inc. Full time

    About Ace Retail Holdings Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. ...

  • General Counsel

    7 months ago

    Hutchinson, United States Hutchinson Regional Healthcare Systems Full time

    Reporting to the President/CEO of Hutchinson Regional Healthcare System (HRHS), the General Counsel will serve as the primary advisor on all legal matters, guiding policy to reflect legislative changes and statutory compliance. HRHS will rely on the General Counsel’s expertise to help protect the interests of our patients, leadership, and team members in...

  • General Manager

    3 weeks ago

    Hutchinson, United States The Larry Full time

    About Ace Retail Holdings Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great...

  • General Manager

    3 weeks ago

    Hutchinson, United States The Larry Full time

    About Ace Retail Holdings Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great...

  • General Manager

    1 month ago

    Hutchinson, United States Westlake Hardware, Inc. Full time

    About Ace Retail Holdings Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. ...

  • General Manager

    1 month ago

    Hutchinson, United States Westlake Hardware, Inc. Full time

    About Ace Retail Holdings Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. ...

  • General Manager

    1 month ago

    Hutchinson, United States Westlake Hardware, Inc. Full time

    About Ace Retail Holdings Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. ...

  • General Manager

    1 month ago

    Hutchinson, United States Westlake Hardware, Inc. Full time

    b> About Ace Retail Holdings Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. ...

  • General Manager

    3 weeks ago

    Hutchinson, United States Westlake Hardware, Inc. Full time

    Job DescriptionAbout Ace Retail HoldingsAce Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States.  ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the...

  • General Manager

    1 week ago

    Hutchinson, United States Westlake Hardware, Inc. Full time

    About Ace Retail HoldingsAce Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States.  ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. ...

  • General Manager

    3 weeks ago

    Hutchinson, United States Westlake Hardware, Inc. Full time

    About Ace Retail HoldingsAce Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States.  ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. ...

  • General Dentist- Hutchinson, Kansas

    4 weeks ago

    Hutchinson, United States The Dentist Agent Full time

    Job Description: A well-established dental practice located in Hutchinson, Kansas with a rich history spanning 30 years, is actively seeking a full-time General Dentist to join their team. Boasting 12 operatories equipped with digital charts and x-rays, alongside advanced technology including CBCT, intraoral cameras, and an iTero scanner, the practice...

  • Assistant Manager

    1 month ago

    Hutchinson, United States Sonic Full time

    Description: There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees. This elite group gets to work with awesome people, earn great pay, and sport the cool uniform. Being an Assistant Manager at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. You'll assist the...

  • Hardware Store Operations Manager

    3 weeks ago

    Hutchinson, Minnesota, United States Westlake Hardware, Inc. Full time

    About Westlake Ace HardwareAs one of the largest hardware retailers in the United States, Westlake Ace Hardware is committed to providing exceptional customer service and a positive work environment. Our company has been in operation for over a century, with over 220 neighborhood stores located throughout the country.Job SummaryThe General Manager will be...

  • Office Manager

    4 weeks ago

    Hutchinson, United States Grene Vision Group Full time

    An Office Manager is a highly engaged leader that possess a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented. Essential Responsibilities Execute day to day operations of the office by ensuring the following is completed: Employee scheduling, weekly meetings, report generation, inventory...

  • Inventory Management Coordinator

    7 days ago

    Hutchinson, Minnesota, United States Actus Nutrition Full time

    Warehouse Coordinator Job OpportunityWe are excited to offer a Warehouse Coordinator position at Actus Nutrition. This role involves processing shipments, receipts, and transfers in System21, ensuring accurate inventory levels and maintaining a smooth supply chain operation.Job Responsibilities:Processing Shipments: Process truckers inbound scheduling...

  • Manager of FP&A

    1 week ago

    Hutchinson, United States Graham Healthcare Group Full time

    The Manager of FP&A will be responsible for supporting assigned Graham Healthcare Capital portfolio companies including, but not limited to, annual operating and capital budgets, periodic short term and long-range forecasting activities and other ad-hoc financial analysis. Manager of FP&A Responsibilities: * Prepares the annual operating and capital...

  • Advanced Practice Provider- General Surgery

    5 months ago

    Hutchinson, United States Hutchinson Clinic P.A Full time

    Job DetailsJob LocationHutchinson Clinic - Hutchinson, KSPosition TypeFull TimeJob CategoryHealth CareDescriptionRole:Provides primary care to patients acting as an assistant to physicians in the clinic following established standards and practices.Essential Functions & Responsibilities:Performs a complete physical exam and records findings. Collaborates...

  • Advanced Practice Provider- General Surgery

    5 months ago

    Hutchinson, United States Hutchinson Clinic P.A Full time

    Job DetailsJob Location Hutchinson Clinic - Hutchinson, KS Position Type Full Time Job Category Health Care DescriptionRole: Provides primary care to patients acting as an assistant to physicians in the clinic following established standards and practices. Essential Functions & Responsibilities: Performs a complete physical exam and records findings....