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Field Service Technician

2 months ago

Pierre, United States Disability Solutions Full time
Description: Are you someone who loves helping customers and delivering exceptional service? Do you thrive on variety and enjoy a job that keeps you on the move? We strive to be the best service provider in the country, and we have the awards to prove it. We're looking for someone who shares our commitment to excellence and customer satisfaction.
Awarded #1 Service Provider in the United States in 2009, 2012, 2015, 2018 & 2022"
NO MORE WEEKEND WORK
** $3,000 HIRING BONUS **
************Regular work schedule Monday - Friday 8 A.M. - 5 P.M.***********
Competitive Pay · Excellent Benefits · Career Advancement OpportunitiesGroup Health ~ Cafeteria Plan ~ Group Dental ~ Life Insurance ~ 401(k) Matching
****TRAINING + TOOLS PROVIDED****



Job Purpose

We will train you to become a Field Service Technician. You'll be responsible for providing technical maintenance and support for our customers in the field. We'll equip you with the knowledge and skills to troubleshoot and repair Multi-Function Printers and scanners, conduct preventive maintenance, and deliver top-notch customer service. Join our team and be part of a company that prides itself on providing the highest quality of service to our customers. We look forward to welcoming you to this important role.


Compensation Range

$20/hr - $27/hr Depending on experience


Perks

Paid training & tools provided, laptop, mileage reimbursement & home every night


Benefits

Medical, Dental, Vision, 401k, 9 Paid Holidays, 2 Weeks PTO your first year



Field Service Technician Job Tasks

1. Inspect, troubleshoot, and repair copiers, scanners and multifunctional printers (MFPs) in customer locations

2. Perform regular maintenance and inspections to ensure the proper functioning of all machines

3. Respond quickly to customer calls and requests for service

4. Investigate customer problems and provide the best solution

5. Install and configure new hardware and software as needed

6. Provide on-site training to end users

7. Maintain inventory of spare parts and supplies

8. Document customer information, service calls, and machine history

9. Stay up-to-date with new products and technologies

Requirements:

Field Service Technician Preferred Qualifications

  1. Be a self-starter (We love go-getters)
  2. Have a valid driver's license & a dependable vehicle (Because teleportation isn't a thing yet.)
  3. Be mechanically inclined (If you can fix a toaster, you're halfway there.)
  4. We'll teach you the rest


Performance Review

Performance will be reviewed on a periodic basis. An annual performance review will occur discussing historical performance and future planning and strategy.




Compensation details: 20-27 Hourly Wage



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