Cub Cambridge

Job Title: Ecommerce- ShopperDepartment: Front EndReports To: Ecommerce SupervisorPURPOSE: The purpose of this position is to provide prompt, efficient, and friendly customer service in addition to shopping for and ringing up online orders.JOB RESPONSIBILITIES AND ACCOUNTABILITIES:
Provide the best experience for our online shopping customersEnsure quality selection of productExecute on delivery times and order accuracyFollow department safety and sanitation programs for selection, transportation and deliveryObserve standards and procedures regarding store security and confidentialityEffective communication with other departments and store staffProvide comparable products for substitutionPrepare orders for delivery by ringing up and bagging orders in an efficient and effective mannerChecking expiration dates throughout the store during slow periodsFunctional Requirement:Physical: walking, bending, kneeling, able to reach, lift, stack and maneuver objects of varying dimensions and weighing up to 50 lbs., equipment operation (intercom, telephone, scanner, register, scale, shopping cart)Mental: Good judgment is required for this position as there may be times when direct supervision may not be immediately available.Maintaining a positive presence on the sales floorGreet, Offer, & Thank all customersAssist customers by bringing them to the location of productEnsure the aisles are clear of debris at all timesJOB COMPETENCIES AND REQUIREMENTS:Attention to detailChecking product for the highest qualityProperly scans and bags productAccurate shopping of customer ordersCommunication skillsAbility to Greet, Offer, & Thank all customersEffectively communicate with other departments and store staffAbility to receive feedback and implement processes for improvementAbility to follow directions from the SupervisorTime management skillsAbility to complete assigned tasks without direct supervision in a timely mannerAbility to prioritize tasks based on customer and business needs*Must be able to work a variety of shifts, including nights, weekends, & holidays.My Cub. My Way.We provide our customers the best grocery experience period by personalizing our customers
evolving needs with innovation, convenience and by supporting the communities we serve through delivering quality, variety and fresh groceries.At Cub we believe that diversity and inclusion are essential to our success as an organization, and we strive to create a work environment that fosters respect, fairness, and equal opportunities for all employees.We are committed to providing equal employment opportunities to all individuals without regard to race, color, religion, creed, sex (including pregnancy, sexual orientation, gender, gender expression, or gender identity), national origin, ancestry, physical or mental disability, medical condition, age, marital status, veteran or military status, or any other characteristic protected by applicable laws. This commitment extends to all aspects of employment, including recruitment, hiring, promotions, job assignments, training, compensation, benefits, and other conditions of employment.Cub will not tolerate unlawful discrimination or harassment of associates by anyone, including any manager, supervisor, co-worker, contractor, customer, supplier, vendor, or visitor.