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Car Wash Attendant Lead

3 months ago

SAN JOSE, United States Chevron Full time

At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.

The Car Wash Attendant Lead interacts with customers and ensures they are satisfied with their car wash experience as it relates to speed, quality and hospitality.

Essential Functions 

  • Resolving customer service concerns.
  • Take customer orders of Unlimited Memberships and sell Unlimited Memberships with accuracy and speed.
  • Handle credit card transactions through kiosk.
  • Help provide a safe and clean working environment through completing daily checklist and implementing safety guidelines and procedures.
  • Support car wash site manager with supervision of daily activities and provide back-up support on site when car wash site manager is absent.   

Key Job Expectations and responsibilities include but are not limited to:

  • Provide outstanding customer service.
  • Clean and maintain car wash site and equipment.
  • Assist customers with questions on pricing, service, and awareness of car wash process.
  • Guide customers into carwash conveyer
  • Sell car wash services and unlimited memberships.
  • Maintain and stock chemicals and equipment.
  • Assist customers to process transactions.
  • Maintain safe environment on-site while working with others by following all safety guidelines and procedures.
  • Support car wash site manager with supervisory responsibilities including training of new team members, complete and submit necessary paperwork, submit required reporting
  • Learn Ducky’s at Chevron Wash Core Values prior to working your first shift.
  • Learn Ducky’s at Chevron Carwash Service Menu and Unlimited Scripts prior to working your first shift.
     

Skills and Experience Required:

  • Demonstrated ability to motivate others and be a cooperative teammate with confidence in work processes and goals.
  • Strong verbal and interpersonal communication skills including ability to listen attentively and to communicate information clearly and effectively.
  • Ability to organize and keep car wash site clean and inviting.
  • Strong problem-solving skills.
  • A resilient, consistent, go-getter who sees every customer as a new opportunity.
  • Someone who loves to be active and engaged all the time.
  • Maintain the highest level of professionalism through the way you dress, carry yourself and interact with customers.
  • Retail and/or hospitality experience preferred.  
  • Valid driver’s license
  • Must be at least 18 years of age or older to work in California locations. Must be able to work weekends, holidays, and various hours.

Physical Demands

  • Must be able to stand for long periods of time working at kiosk or entrance of car wash conveyer.
  • Must be able to lift at least 50 lbs. Occasional bending, twisting, and lifting of equipment and materials.
  • Job is outdoors and repetitive.

Travel

  • Occasional work and travel between Chevron Stations Inc. Express Wash locations.

CSI offers competitive compensation and benefits programs which include, but not limited to the below:

  • Full-time & Part-time shifts available
  • Direct Deposit with competitive weekly pay
  • Health & Wellness packages available for purchase
  • Education reimbursement program
  • Recognition Program
  • Loyalty Service time Program
  • Commuter Benefit Program

Compensation Range:

$22.00 - $22.00

Chevron Stations Inc. (CSI) is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.

We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at CSIWFM@Chevron.com.


CSI regrets that it is unable to sponsor employment visas or consider individuals on time-limited visa status for this position. The selected candidate’s compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.

CSI is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), reproductive health decision-making, military or veteran status, political preference, marital status, citizenship, genetic information, or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodations, please email us at CSIWFM@Chevron.com.

CSI participates in E-Verify in certain locations as required by law.