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Restaurant Shift Manager

4 weeks ago

Middletown, United States Disability Solutions Full time

As a SONIC Drive-In Shift Manager, you are responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the SONIC Drive-In. Responsibilities include:

  • Assist with hiring, training, supervising, managing, directing, and developing Great People ready to serve a Supersonic experience to every guest
  • Making every guest a repeat customer by ensuring the guest leaves the lot satisfied every time
  • Helping employees understand the big picture and their role by sharing the "why" behind tasks
  • Celebrating team successes and coaching for better performance
  • Setting clear expectations and providing continuous feedback throughout shift
  • Creating an upbeat positive atmosphere during the shift that makes work fun
  • Managing the majors: food and paper, labor, and guest service
  • Maintaining and enforcing SONIC safety and sanitation standards
  • Relentlessly complying with all federal, state, and local laws and regulations

What You'll Need:

  • Excellent leadership and communication skills
  • High standards for self and the team
  • Positive attitude, especially during rushes or stressful situations
  • Resiliency trying different approaches to solve a problem; working to get better every day
  • Eagerness to learn and grow professionally and personally
  • Ability to prioritize and complete tasks accordingly
  • Effective communication skills; basic math and reading skills
  • Willingness to work irregular hours, including nights, weekends, and/or holidays