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Retail Operations Manager

2 months ago

Des Moines, United States Hudson Group Full time

Grow With Us Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. #AF123QA #dc What we will offer you: Competitive Salary of: $53,290.00 - $63,511.00 DOEDaily Pay- Get your money as you earn itCompany Discount20% Hudson Employee Discount50% Hudson Food and Beverage DiscountPTOPersonal and Parental Leave ProgramsMedical, Dental & Vision InsuranceCompany Paid Life InsuranceEmployee Recognition ProgramsAdvancement and Growth OpportunitiesOn-going Training & DevelopmentThis Operations Manager Job Is for You, If You Enjoy: Assisting the General Manager in executing the day-to-day activities in support of the strategic planning initiatives to ensure a productive and profitable operationHelping to promote an overall corporate image of excellence through strong work ethic, leadership by exampleProviding consistent delivery of excellent customer service and store visual presentationWorking at the Des Moines International AirportYour Team is counting on you as an Operations Manager to: Provide flexibility to work any shift, any day of the week, including weekends & holidaysWork a full-time scheduleOperations Manager Job Responsibilities: Assist the General Manager in maximizing sales and profits by meeting and exceeding sales budgets while minimizing shrink.Assists the General Manager in recruiting and developing quality staff at all levels. Provides input to location succession planning.Provides leadership, effective management and training for staff.Ensures communications from home office and the General Manager is delivered to all staff levels.Ensures full adherence to all company policies and procedures.Implements and enforces controls that protect the company's assets from internal and external shrink.Ensures overall floor coaching and supervision is delivered consistently to ensure excellent customer service.Completes on a timely basis all administrative work as assigned by the General Manager, (i.e. scheduling, back-office administration).Performs daily/ weekly operational audits.Ensures adherence to all promotional programs and reports deficiencies in compliance to the General Manager.Demonstrates excellent product knowledge and visual merchandising skillsPerforms daily inspections in each store to ensure company standards in visual presentation, stock replenishment and housekeeping are maintained.Fulfills all responsibilities of General Manager in his/her absence including responsiveness to landlord and home office requests.Required Qualifications: Leadership qualities and demonstrated organizational skills.Excellent time-management skills and problem-solving abilities.Strong interpersonal skills with an ability to interact with diverse personalities.Ability to multi-task.Able to lift up to 40 lbs.Able to stand and walk throughout the shiftHigh School Diploma or Equivalent; Associate degree or above preferredHave a Driver's LicenseTwo years of previous retail management experience. Multi-store management experience required for multi-store locationsHudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities. All offers are contingent upon successful completion and passing of background checks and/or employment verification results. Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.